Open to opportunities

durga prasad

@durgaprasad2

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Highly motivated Full-Stack Developer with a solid tech foundation.

India

Message

What I'm looking for

I am looking for a dynamic work environment that fosters collaboration and innovation, where I can grow my skills and contribute to impactful projects.

I am a highly motivated and dedicated Full-Stack Developer with a solid understanding of both front-end and back-end technologies. My expertise lies in HTML, CSS, JavaScript, React.js, Node.js, and various databases like MySQL and MongoDB. I have a proven track record of developing and maintaining scalable web applications, focusing on performance and user experience.

Throughout my career, I have collaborated with cross-functional teams to deliver high-quality projects. My recent internship at Techtoil Infosol Pvt Ltd. has allowed me to build and maintain user interfaces using React.js while connecting front-end applications with Firebase services. I am eager to apply my knowledge and skills to contribute effectively to challenging projects.

Experience

Work history, roles, and key accomplishments

Intent Analyst

Continuum Global Solutions

Jul 2019 - Present (5 years 11 months)

Analyzed user intent to improve system responses and user experience. Collaborated with cross-functional teams to refine intent recognition models.

Data Analysis User Experience Collaboration Communication

Customer Support

MyNextTrip

Sep 2017 - Present (7 years 9 months)

Provided comprehensive customer support, resolving inquiries and issues efficiently. Maintained high levels of customer satisfaction through effective communication.

Customer Service Communication Conflict Resolution Data Entry

Technical Support Executive

Teleperformance

Apr 2016 - Present (9 years 2 months)

Offered technical assistance to customers, troubleshooting software and hardware issues. Documented customer interactions and solutions for future reference.

Technical Support Troubleshooting Customer Service Documentation Communication

Education

Degrees, certifications, and relevant coursework

DAVV

Bachelor of Science, Mathematics

Completed a Bachelor of Science degree with a focus on Mathematics. Gained foundational knowledge in mathematical principles and problem-solving techniques.