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I am a licensed esthetician and manager delivering client-focused skincare results.
Experience
Financial Representative
Banner Health
Apr 2025 - Present (7 months)
Manager
Ready Set Brows
May 2021 - Present (4 years 6 months)
Licensed Esthetician
Hand and Stone
Jan 2024 - Mar 2025 (1 year 2 months)
Detail-oriented recovery analyst with a passion for customer service.
Experience
Recovery Analyst
National Subrogation Services
Jun 2024 - Mar 2025 (9 months)
Subrogation Specialist
EXLServices
Aug 2021 - Jun 2024 (2 years 10 months)
Sales Representative
Towne Carpet
Jan 2019 - Aug 2021 (2 years 7 months)
Bilingual Account Manager and Customer Success leader specializing in finance and operations.
Experience
Operations & Administration Manager
Apofis del Pacífico
Jan 2017 - Jan 2025 (8 years)
Finance & Operations Coordinator
Desarrollo Capella
Jan 2019 - Jan 2024 (5 years)
Account Manager & Customer Success
COH Consultoría Organizacional
Attentive Medical Records Specialist with 15 years of experience.
Experience
Medical Secretary
UnityPoint Pace
Jan 2024 - Present (1 year 10 months)
Customer Service Representative
Sioux City Physical Therapy
Aug 2022 - Present (3 years 3 months)
Dedicated financial advisor with a strong background in education.
Experience
Financial Advisor
Manulife Philippines
Jan 2024 - Present (1 year 10 months)
Secondary School Teacher
Keys School Manila
Jan 2022 - Dec 2024 (2 years 11 months)
Executive Financial Advisor
AXA Philippines
Jan 2021 - Dec 2024 (3 years 11 months)
Dedicated general surgeon with expertise in trauma and quality improvement.
Experience
General Surgeon
Wondo Genet Primary Hospital
Apr 2022 - Present (3 years 7 months)
General Surgeon
Kokossa Primary Hospital
Nov 2020 - Apr 2022 (1 year 5 months)
Research Trainee
ACS H.O.P.E., HUCMHS
Jan 2022 - Mar 2022 (2 months)
Customer care specialist passionate about enhancing customer experiences.
Experience
Customer Care Specialist
Results CX
Jan 2025 - Present (10 months)
Associate Trainer
Results CX
Jul 2024 - Jan 2025 (6 months)
Customer Experience Specialist
Results CX
Accounts Receivable Specialist with a passion for business success.
Experience
Accounts Receivable Specialist
Medical Billing
Jan 2023 - Jan 2024 (1 year)
Shoe Designer
Family Footwear Business
Jan 2020 - Jan 2022 (2 years)
Dedicated educator with a passion for student development and engagement.
Experience
Educator
BUDMbelle Primary
Jan 2016 - Apr 2024 (8 years 3 months)
Saleswoman
1Life Insurance Company
Jan 2015 - Feb 2015 (1 month)
Senior Tutor
Department of Philosophy
Jan 2011 - Mar 2014 (3 years 2 months)
Seasoned customer service expert dedicated to improving overall customer satisfaction.
Experience
Family Services Specialist II
Nevada - DWSS
Aug 2015 - Apr 2023 (7 years 8 months)
Office Assistant
Absolute Closets & Cabinetry
May 2015 - Aug 2015 (3 months)
Administrative Assistant
Experienced licensed social services leader specializing in long-term care, discharge planning, and care coordination.
Experience
Director of Social Service
Amarillo Medical Lodge Rehabilitation Center
Jan 2021 - Present (4 years 10 months)
Director of Social Service
Lake Village Nursing & Rehabilitation Services
Jan 2015 - Jan 2021 (6 years)
Results-driven healthcare leader specializing in Medicare Advantage enrollment, facility partnerships, and community outreach.
Experience
Facility Enrollment Specialist
Affinity by Molina Healthcare
Jan 2025 - Present (10 months)
Medicare Sales Agent
Exact Medicare
Jan 2025 - Present (10 months)
Customer-focused collections and customer service professional with strong communication skills.
Experience
Collections Officer
Volantis Online Loan Company
Jan 2018 - Jan 2023 (5 years)
Customer Care Assistant
ICEA General Insurance Company
Jan 2009 - Jan 2015 (6 years)
Office Attendant & Secretary
Straight Prints Ltd
Jan 2006 - Jan 2009 (3 years)
Experienced call center operator with a passion for customer service.
Experience
Call Center Operator
Washington Health Insurance Inc.
Mar 2023 - May 2025 (2 years 2 months)
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Dedicated IT Specialist focused on optimizing technology for business efficiency.
Experience
ICT Technical Support
Ministry of Agriculture
Jan 2024 - Present (1 year 10 months)
Client Success Analyst
Savannah Informatics Limited
Feb 2023 - Jul 2023 (5 months)
Senior Quality Analyst, Trainer, Auditor
Customer service professional dedicated to enhancing client satisfaction.
Experience
Customer Service Officer
Lagoon Hospitals
Jun 2021 - Jan 2025 (3 years 7 months)
Contact Centre Agent
Coronation Registrars Limited
Jan 2020 - Jan 2021 (1 year)
Operations Officer
Coronation Registrars Limited
Sep 2019 - Jan 2020 (4 months)
Experienced authorizations specialist and team leader with strong customer service expertise.
Experience
Authorizations Specialist
iPloy Staffing Solutions Inc
Jan 2016 - Present (9 years 10 months)
Quality Analyst
Concentrix
Jan 2016 - Jan 2019 (3 years)
Customer Service Representative
Concentrix
Jan 2016 - Jan 2019 (3 years)
Detail-oriented professional with experience in retail and administrative tasks.
Experience
Retail Sales Associate
LeConte Men’s Clothier
Oct 2022 - Present (3 years 1 month)
Licensed Insurance Agent
American Health Plans
Aug 2021 - Oct 2022 (1 year 2 months)
Delivery Driver
Hungry Howie's
Jan 2020 - Jul 2021 (1 year 6 months)
Business analysis and product strategy leader driving fintech, private credit, and digital transformation.
Experience
Senior IT Business Analyst
HarbourVest Partners
Jan 2021 - Present (4 years 10 months)
AVP, Enterprise Data Office
Citizens Bank
Jan 2017 - Jan 2019 (2 years)
I'm a business virtual assistant located in Cebu, Philippines.
Experience
General Virtual Assistant
Northeast Wealth
Apr 2023 - Present (2 years 7 months)
Shift Lead
Subway
Mar 2018 - Jan 2019 (10 months)
Jan 2012 - Jan 2017 (5 years)
Medical Records
Tri-State Specialists
Aug 2013 - Present (12 years 3 months)
Release of Medical Records Specialist
CIOX Health
Nov 2011 - Present (14 years)
Bank Teller
Heritage Bank NA
Mar 2011 - Present (14 years 8 months)
Executive Financial Advisor
AXA Philippines
Oct 2021 - May 2024 (2 years 7 months)
Financial Executive
PSBANK, AXA Philippines
Jan 2017 - Dec 2018 (1 year 11 months)
General Practitioner
Kersa Primary Hospital
Feb 2016 - Oct 2016 (8 months)
Medical Director
Kersa Primary Hospital
Feb 2016 - Oct 2016 (8 months)
Nov 2022 - Jun 2024 (1 year 7 months)
Typist/Translator
Department of Linguistics and Languages
Jan 2009 - Jan 2010 (1 year)
Volunteering Educator
Khari Gude Education Campaign
Jun 2008 - Jul 2008 (1 month)
U.S. Bank Home Mortgage
Jan 2012 - Feb 2015 (3 years 1 month)
File Clerk
U.S. Bank Home Mortgage
Aug 2011 - Jan 2012 (5 months)
Cashier/Customer Service
Chartwells Group
Aug 2010 - May 2011 (9 months)
Associate Director of Recruiting
Metropolitan College of New York
Jan 2017 - Jan 2025 (8 years)
Scheduling Coordinator
Aplus Home Care
Jan 2015 - Jan 2017 (2 years)
Samasource Kenya
Jul 2021 - Dec 2022 (1 year 5 months)
Senior Data Quality Analyst
CloudFactory Kenya
Jan 2018 - Jul 2020 (2 years 6 months)
Sales Representative
Madison Insurance
Jan 2018 - May 2018 (4 months)
Digital Banker
United Bank for Africa PLC
Jan 2019 - Sep 2019 (8 months)
Market Researcher
Survey Sampling International
Jan 2016 - Dec 2016 (11 months)
Technical Support
Kudo Support, Inc
Jan 2015 - Jan 2016 (1 year)
Security Officer
DK Security
May 2018 - Dec 2020 (2 years 7 months)
Delivery Driver/Cashier
Sears Appliance & Hardware
Oct 2018 - Jul 2019 (9 months)
Senior Business Analyst
Citizens Bank
Jan 2015 - Jan 2017 (2 years)
Business Analyst
Citizens Bank
Jan 2013 - Jan 2015 (2 years)
Business Systems Analyst
Homesite Insurance
Jan 2012 - Jan 2013 (1 year)
Member Assist - Implementation
Northeast Wealth
Mar 2023 - Present (2 years 8 months)
Client Service Administrator
5ELK
Mar 2021 - Mar 2023 (2 years)
Client Services Administrator
Elka Asenso Outsourcing Services
Mar 2021 - Mar 2023 (2 years)
Office Clerk - Accounts Monitoring
International Pharmaceuticals Inc.
Nov 2019 - Mar 2021 (1 year 4 months)