Sami SheltonSS
Open to opportunities

Sami Shelton

@samishelton

Detail-oriented recovery analyst with a passion for customer service.

United States
Message

What I'm looking for

I am looking for a rewarding role in a dynamic environment that fosters growth and values customer interaction.

I am a dedicated recovery analyst with extensive experience in managing claims and ensuring successful recoveries. My journey began at EXL Services, where I honed my skills in subrogation, consistently meeting monthly metrics while delivering exceptional customer service. I take pride in my ability to identify liable parties and maintain positive communications, which has significantly contributed to the recovery of insurance claim financials.

At National Subrogation Services, I managed a workload of over 200 claims, demonstrating my ability to handle high volumes while maintaining accuracy and attention to detail. I prepared demand documents and rebuttals for denied claims, showcasing my strong analytical skills and commitment to achieving results. My previous roles in sales and customer service have equipped me with the interpersonal skills necessary to build lasting relationships with clients and colleagues alike.

Experience

Work history, roles, and key accomplishments

EX

Subrogation Specialist

EXLServices

Aug 2021 - Jun 2024 (2 years 10 months)

Met monthly metrics and goals while maintaining a high level of customer service, successfully aiding in recoveries of insurance claim financials. Identified liable parties within insurance claims and initiated contact with them or their insurance representatives.

TC

Sales Representative

Towne Carpet

Jan 2019 - Aug 2021 (2 years 7 months)

Successfully assisted customers with product selections and purchases, building relationships through probing questions and effective listening. Processed credit card and cash transactions, consistently meeting monthly sales goals.

Education

Degrees, certifications, and relevant coursework

OS

Orland High School

High School Diploma, General Studies

Completed high school education, earning a diploma. Developed foundational knowledge across various subjects.

SC

Shasta Junior College

Associate's Degree (in progress/unspecified), General Studies

Attended Shasta Junior College, pursuing higher education. Focused on general coursework and foundational studies.

Tech stack

Software and tools used professionally

Interested in hiring Sami?

You can contact Sami and 90k+ other talented remote workers on Himalayas.

Message Sami

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Sami Shelton - Recovery Analyst - National Subrogation Services | Himalayas