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Experienced technology-focused Service Delivery Manager driving cross-functional delivery and operational improvements.
Experience
Service Delivery Manager
Powersoft 19
Jul 2022 - Present (3 years 4 months)
Information Technology Engineer
Tazah Technologies
Mar 2022 - Jun 2022 (3 months)
MCSenior IT Executive
McDonald’s
Mar 2016 - Feb 2022 (5 years 11 months)
India50k-100k USD
Product/Tech professional with 12 years of experience
Experience
BUSenior Product Manager
Builder.ai
Sep 2021 - Dec 2022 (1 year 3 months)
Dedicated professional with extensive experience in leadership and customer service.
Experience
Shift Supervisor
Panera Bread
Jan 2009 - Present (16 years 10 months)
Catering Manager
Genghis Grill
Jan 2007 - Present (18 years 10 months)
Experienced IT program and delivery leader specialising in PMO, project assurance and infrastructure delivery.
Experience
TADelivery Lead
Tabcorp
Feb 2024 - Present (1 year 9 months)
WCPrincipal – Delivery Assurance
Water Corporation
Jan 2022 - Feb 2024 (2 years 1 month)
RT
MSExperienced professional driver with extensive courier, freight, and vehicle maintenance expertise.
Experience
Carrier/Delivery Driver
Cheers & Shears
Jan 2020 - Mar 2025 (5 years 2 months)
Delivery Driver
Data Rush Couriers
Jan 2021 - Apr 2021 (3 months)
I am a Director of Project Management driving delivery excellence and client growth.
Experience
LEDirector of Project Management
Lever
Mar 2019 - May 2024 (5 years 2 months)
PKResult-oriented Senior IT Professional with extensive program management experience.
Experience
Sr. Consultant
Kreatazz Innovative Technology Solutions
Jul 2024 - Present (1 year 4 months)
Sr. Principal Consultant/Delivery Manager
Verinite Technologies
Jan 2023 - Apr 2024 (1 year 3 months)
Agile Software Delivery Head and Scrum Master driving on-time, high-quality product delivery.
Experience
Delivery Head
Uplogic Technologies
Aug 2022 - Nov 2023 (1 year 3 months)
Scrum Master
Uplogic Technologies
Mar 2022 - Nov 2023 (1 year 8 months)
Project Coordinator
Uplogic Technologies
Mar 2019 - Aug 2022 (3 years 5 months)
Experienced Delivery Manager in Quality Engineering for Banking, Finance, and Insurance.
Experience
Delivery Manager
EY GDS
Jul 2024 - Present (1 year 4 months)
Manager – Quality Engineering
EY GDS
Jan 2019 - Jun 2024 (5 years 5 months)
Associate Test Manager
EY GDS
Sep 2015 - Jan 2019 (3 years 4 months)
OSExperienced Delivery and Project Manager with 14 years in IT.
Experience
Head of Delivery
Saasten Technologies
Aug 2024 - Present (1 year 3 months)
Senior IT Project Manager
Nawadata Solutions
Mar 2024 - Aug 2024 (5 months)
Lead of Breakthrough Collaborator Project Manager
AIA Indonesia
AHCustomer-oriented delivery driver with a perfect safety record.
Experience
Delivery Driver
Khairat Lebanon
Nov 2021 - Present (4 years)
Foreman
Maplin, Agricultural Services
Nov 2019 - Present (6 years)
Indoor Sales Executive
Experienced Agile delivery manager with expertise in process improvement and cross-functional team l
Experience
Senior Delivery Manager
Transform UK
Jan 2022 - Oct 2023 (1 year 9 months)
Senior Delivery Manager
Ministry of Justice
Mar 2020 - Dec 2020 (9 months)
Delivery Manager
Ministry of Justice
Nov 2019 - Mar 2020 (4 months)
Delivery and operations leader driving P&L growth and transformation.
Experience
Cluster Head – Benelux
Confidential
Apr 2017 - Aug 2025 (8 years 4 months)
Program Director – Integration
Confidential
Jul 2014 - Mar 2017 (2 years 8 months)
Delivery Head – Wealth Management
Confidential
Jan 2013 - Jun 2014 (1 year 5 months)
DGExperienced Delivery Team Director with a focus on operational excellence.
Experience
Delivery Director
Tech Mahindra
Nov 2021 - Oct 2024 (2 years 11 months)
Senior Delivery Manager
Tech Mahindra
Dec 2020 - Dec 2021 (11 months)
Senior Service Delivery Manager
Tech Mahindra
Jun 2018 - Dec 2020 (2 years 6 months)
Accomplished IT delivery leader for driving digital transformation, cloud modernization, high-performing teams in Full-time or advisory roles.
Experience
DTHead – Global Service Delivery
DXC Technology
Jan 2017 - Present (8 years 10 months)
HEDirector, IT – Global Delivery
Hewlett Packard Enterprise
Jan 2012 - Jan 2017 (5 years)
HI
MADelivery Driver with excellent communication skills
Experience
Delivery Driver
Indrive
Sep 2013 - Apr 2019 (5 years 7 months)
Assistant Manager
Tah Hospital Vetinary
Sep 2013 - Nov 2014 (1 year 2 months)
ETHardworking high school graduate skilled in masonry, delivery driving, and basic computer use.
Experience
General Laborer
Self Employed
Dynamic service delivery professional with 20+ years of experience.
Experience
Corporate Chef / Ops Lead
The Penny Group
Mar 2024 - May 2025 (1 year 2 months)
Café Manager
Cedars School
Dec 2023 - Mar 2024 (3 months)
Merchandising Team
The Home Depot
Aug 2023 - Dec 2023 (4 months)
I am a Delivery Team Lead driving customer success, e-commerce and SaaS performance.
Experience
Delivery Team Lead
Influx
Dec 2021 - Jul 2025 (3 years 7 months)
Delivery Team Lead
Influx
Dec 2021 - Jul 2025 (3 years 7 months)
SAAS Agent - Customer Service
Influx
Feb 2020 - Dec 2021 (1 year 10 months)
Agile Delivery Manager and Scrum Master focused on fintech solutions.
Experience
Agile Scrum Master
Origin Housing
Jan 2022 - Present (3 years 10 months)
Agile Delivery Lead
Origin Housing
Jan 2020 - Jan 2022 (2 years)
Quality Assurance Test Analyst
Rexel UK Limited
Jan 2016 - Jan 2020 (4 years)
Project Manager
Rio Tinto
Mar 2020 - Jan 2022 (1 year 10 months)
WCProgram Manager
Water Corporation
Dec 2018 - Mar 2020 (1 year 3 months)
RTSuperintendent Programs
Rio Tinto
Aug 2017 - Nov 2018 (1 year 3 months)
Program/Engagement/Delivery Manager
Synechron Payments (Erstwhile Attra Infotech)
Sep 2017 - Dec 2022 (5 years 3 months)
Project Manager
Atos (Erstwhile Syntel)
Sep 2011 - May 2017 (5 years 8 months)
V&V Lead
iGATE Patni
Mar 2005 - Sep 2011 (6 years 6 months)
Testing Team Lead
Uplogic Technologies
Feb 2018 - Mar 2021 (3 years 1 month)
Software QA Lead
ZeroSoft Technologies
Jan 2016 - Nov 2017 (1 year 10 months)
Test Lead
Scope Internationals
Oct 2013 - Sep 2015 (1 year 11 months)
Associate
Cognizant Technology Solutions
Dec 2010 - Oct 2013 (2 years 10 months)
Jun 2023 - Mar 2024 (9 months)
Senior Project Manager / Scrum Master
Ifabula
Nov 2021 - Jun 2023 (1 year 7 months)
Senior Officer Digital Solution and Innovation
PT. Permodalan Nasional Madani (Persero)
Nov 2021 - Aug 2022 (9 months)
Tie House
Jan 2017 - Present (8 years 10 months)
Indoor Sales Executive
Hany Antwan Diamond
Feb 2015 - Present (10 years 9 months)
Driver
Uber
Jan 2012 - Present (13 years 10 months)
Associate Delivery Manager
Office of the Public Guardian
Mar 2019 - Nov 2019 (8 months)
Agile Delivery Manager
Digital Fast Stream - Cabinet Office
Sep 2018 - Mar 2019 (6 months)
Program Manager – RDRMI Stream
Confidential
Jul 2011 - Dec 2012 (1 year 5 months)
Delivery Head – Healthcare
Confidential
Aug 2005 - Jun 2011 (5 years 10 months)
Global Application Service Delivery Manager
Capgemini
Jul 2015 - Mar 2018 (2 years 8 months)
Projects Manager
Axa Seguros
May 2014 - Jul 2015 (1 year 2 months)
Senior Manager, IT – Delivery
HP Inc.
Jan 2005 - Jan 2012 (7 years)
HIProject & Program Manager
HP Inc.
Jun 2002 - Jan 2005 (2 years 7 months)
Technical Lead / Project Manager
Mphasis Ltd
Jan 1995 - Jun 2002 (7 years 5 months)
Culinary Consultant
Putt Nation
Feb 2023 - Apr 2023 (2 months)
Culinary Consultant
RocSouth
Sep 2022 - Feb 2023 (5 months)
SAAS Agent - Customer Service
Influx
Feb 2020 - Dec 2021 (1 year 10 months)
Customer Service & Sales Support
JN Bank - Total Credit Services
Sep 2016 - Aug 2019 (2 years 11 months)
Test Analyst
Royal Bank of Scotland
Jan 2014 - Jan 2016 (2 years)
