Open to opportunities

Nicolas De Angelis

@nicolasdeangelis

Message

Technology leader and MBA who builds high-performing teams and scalable delivery.

Argentina

Message

What I'm looking for

I seek roles leading delivery and transformation in collaborative, growth-oriented organizations where I can build teams, streamline operations, and apply AI-driven improvements to scale impact.

I am an MBA graduate and technology leader with nearly 20 years of experience in consulting, software delivery, and large-scale transformations. I specialize in SAP ERP and CRM implementations, agile delivery, and designing KPI-driven operations to ensure on-time, high-value outcomes.

As a player-coach I build and mentor high-performing teams, having founded and scaled the LATAM SAP Transformation Services Practice to 30+ consultants and launched an agile software engineering factory. I consistently deliver strong operational results, including SLA fulfillment rates near 95–98%.

Recently, I have focused on practical AI applications through personal projects to improve workflows and decision-making. I bring a blend of client advisory, process optimization, and hands-on delivery to help organizations align people, processes, and technology for sustainable growth.

Experience

Work history, roles, and key accomplishments

Current

Delivery Operations Manager

Current

Toptal

May 2022 - Present (3 years 4 months)

Optimize workflows and standardize methodologies to improve on-time project delivery; established KPI frameworks and assembled high-performing teams while mentoring clients and talent.

Delivery Management KPIs Process Optimization Team Building Stakeholder Management Operations & Strategy

Regional SAP Delivery Manager

SNP Group

Jul 2016 - Mar 2022 (5 years 8 months)

Founded and led the LATAM SAP Transformation Services practice, growing a team of 30+ consultants and supporting 30+ concurrent clients while defining KPIs and driving regional expansion.

Practice Development Budget Management KPIs Agile Delivery Stakeholder Management

Application Manager

Johnson Matthey

Mar 2015 - Jun 2016 (1 year 3 months)

Managed SAP applications across Argentina and Brazil, led a major SAP implementation with knowledge transfer and drove process standardization to improve operational efficiency.

Implementation Management Process Standardization Operations Management

Service Delivery Manager

Atos

Mar 2011 - Apr 2015 (4 years 1 month)

Spearheaded global SAP CRM AMS delivery, achieving 95% SLA fulfillment, led consultant performance management and oversaw eight major system upgrades.

CRM Service Delivery SLA Management AMS Upgrade Management

SAP CRM Consultant

Deloitte

Sep 2010 - Feb 2011 (5 months)

Contributed to an SAP CRM 7.0 implementation project, delivering configuration and integration workstreams to meet client requirements.

CRM Implementation Configuration Integration Requirements Gathering

SAP CRM Consultant

Accenture

Jul 2006 - Oct 2010 (4 years 3 months)

Led SAP CRM 7.0 upgrade projects and managed a cross-functional support team delivering scalable web/SAP solutions and full-stack web application development.

CRM Team Leadership Web Application Development AMS Full Stack Web Development