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@sharondeepshergill
Experienced Agile delivery manager with expertise in process improvement and cross-functional team l
I am a dedicated and results-driven professional with over 7 years of experience in delivering projects within the public sector. My expertise lies in process improvement, stakeholder engagement, and fostering high-performing teams. I take pride in creating psychologically safe environments that encourage innovation and collaboration.
Throughout my career, I have successfully managed cross-functional teams, ensuring alignment and communication across programmes. My experience includes leading Agile transformations, coaching teams in Agile methodologies, and implementing change management frameworks. I am passionate about continuous improvement and have a proven track record of delivering projects on time and within budget.
I hold multiple certifications, including ICAgile Certified Professional in Agile Coaching, Certified ScrumMaster, and PRINCE2 Practitioner. My technical proficiency spans tools like Jira, Confluence, and Azure DevOps, as well as collaboration platforms such as Miro and Slack. I am committed to leveraging my skills and experience to drive impactful outcomes in my next role.
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Work history, roles, and key accomplishments
Transform UK
Jan 2022 - Oct 2023 (1 year 9 months)
Led Agile transformation projects across public and private sectors, managing the full software development lifecycle. Responsibilities included project management, stakeholder engagement, delivery management, and Agile coaching, fostering high-performing teams and ensuring alignment across programmes.
Ministry of Justice
Mar 2020 - Dec 2020 (9 months)
Oversaw critical infrastructure projects, implementing Agile and user-centered methods to improve outcomes. Guided cross-functional teams, managed risks, and mentored other Delivery Managers to foster a culture of continuous improvement.
Ministry of Justice
Nov 2019 - Mar 2020 (4 months)
Collaborated with Product Owners to facilitate sprint planning and backlog refinement. Focused on delivering software aligned with business priorities, improving team dynamics, and enhancing team performance through Agile practices.
Office of the Public Guardian
Mar 2019 - Nov 2019 (8 months)
Led an agile data migration project, ensuring successful delivery with minimal downtime. Coached stakeholders and built a community of practice to enhance agile delivery across the department.
Digital Fast Stream - Cabinet Office
Sep 2018 - Mar 2019 (6 months)
Participated in the Civil Service Fast Stream, collaborating with stakeholders to define security requirements and facilitating agile delivery for SharePoint development.
Degrees, certifications, and relevant coursework
Bachelor of Arts, History
Grade: 2.i
Completed a Bachelor of Arts in History with a 2.i classification, focusing on various historical periods and methodologies.
Participated in an Erasmus Year Abroad program, enhancing cultural and academic experiences in a French university setting.
Software and tools used professionally
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