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@faithgingrich
Dedicated professional with extensive experience in leadership and customer service.
I am a dedicated and results-driven professional with extensive experience in leadership, customer service, and operations management. My career has been marked by a proven track record of managing shifts, handling customer orders, and maintaining high operational standards. I am seeking to leverage my skills in team coordination, logistics, and customer relations in a delivery position.
During my tenure as a Shift Supervisor at Panera Bread, I managed daily operations, ensuring timely food preparation and customer satisfaction during high-volume shifts. I supervised and trained a team of up to 10 employees, fostering teamwork and efficient service. My experience as a Catering Manager at Genghis Grill further honed my skills in coordinating catering orders and managing logistics for large events, ensuring high-quality service and timely deliveries.
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Work history, roles, and key accomplishments
Panera Bread
Jan 2009 - Present (16 years 10 months)
Managed daily operations, ensuring timely food preparation and customer satisfaction during high-volume shifts. Supervised and trained a team of up to 10 employees, fostering teamwork and efficient service. Coordinated order fulfillment, ensuring accuracy and on-time delivery of products to customers.
Genghis Grill
Jan 2007 - Present (18 years 10 months)
Coordinated catering orders, ensuring timely delivery and high-quality service to clients. Managed a team of catering staff, ensuring smooth execution of all catering events, from preparation to delivery. Organized logistics for large events, optimizing routes and ensuring timely deliveries.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills in communication, problem-solving, and teamwork.
Software and tools used professionally
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