Questen Ragin
@questenragin
I am an experienced delivery and operations professional excelling in customer service and team leadership.
United StatesWhat I'm looking for
I am a reliable, adaptable operations and delivery professional with a strong background in customer service and team leadership. I hold a Bachelor's in Elementary Education and bring years of hands-on experience across delivery, courier, and car wash operations.
In my recent roles I delivered high-volume routes—handling 200–400 packages and 140–190 stops per day—while also serving as a shift lead and senior assistant manager responsible for cash control, staff supervision, customer escalation, and site maintenance. I consistently manage loading/unloading, order verification, and daily operational tasks with attention to detail.
I am a fast learner who values clear communication, accountability, and positive customer experiences. I am willing to relocate and eager to contribute to a team-focused company where I can apply my delivery expertise and leadership skills toward operational excellence.
Experience
Work history, roles, and key accomplishments
Car Wash Crew
Heroes Car Wash
Jul 2024 - Present (1 year 1 month)
Perform car wash operations, maintain site cleanliness, and deliver consistent, positive customer service across shifts.
Amazon Delivery Driver
M & S Transit Inc.
Oct 2023 - Apr 2024 (6 months)
Delivered 200–400 packages and completed 140–190 stops per day, ensuring on-time delivery and customer satisfaction.
Shift Lead
SolarShine Express Car Wash
Jun 2021 - Aug 2023 (2 years 2 months)
Led shift operations and supervised staff to maintain facility performance and deliver reliable customer service.
Courier/Delivery Driver
Blakeney Company, LLC
Sep 2019 - Apr 2020 (7 months)
Loaded, transported, and delivered items to clients, verified orders and charges, and assisted with loading/unloading to ensure timely, accurate deliveries.
Senior Assistant Manager
Sam's Xpress Car Wash
Apr 2015 - Nov 2019 (4 years 7 months)
Managed shifts and staff, enforced cash control and operational procedures, and resolved customer escalations to maintain service quality and site profitability.
Education
Degrees, certifications, and relevant coursework
Mid-Atlantic Christian University
Bachelor's in Elementary Education, Elementary Education
2010 - 2014
Activities and societies: 4-year college basketball player.
Completed a bachelor's in Elementary Education at Mid-Atlantic Christian University from August 2010 to May 2014.
Piedmont High School
GED, General Education
2005 - 2009
Activities and societies: 4-year varsity basketball, football, and track and field.
Completed high school education (GED) at Piedmont High School from August 2005 to June 2009.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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