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Experienced Clinical Improvement Specialist with expertise in HIV/TB care and quality management.
Experience
Clinical Improvement Specialist
USAID Stawisha Pwani
Apr 2024 - Present (1 year 7 months)
Experienced Insurance Verification Specialist skilled in medical billing and patient eligibility.
Experience
Work Experience Verification Specialist
Software Galaxy Systems, LLC
Apr 2022 - Feb 2023 (10 months)
Insurance Specialist
North Coast Medical Supply
Feb 2020 - Dec 2021 (1 year 10 months)
Customer Service Representative
Allied Global
Jun 2017 - Oct 2019 (2 years 4 months)
Detail-oriented aviation professional with expertise in flight operations.
Experience
Freelance Typist
Self-Employed
Mar 2019 - Present (6 years 8 months)
Data Entry Specialist
Sons Designs
Jan 2017 - Jan 2019 (2 years)
AI data annotator fluent in Swahili and English, delivering culturally accurate datasets.
Experience
AI Data Annotator
Independent
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Experienced chat support specialist delivering empathetic, efficient remote customer service.
Experience
Customer Support Specialist
Telus International
Jan 2021 - Present (4 years 10 months)
Virtual Assistant
Freelance
Jan 2018 - Jan 2021 (3 years)
Experienced medical billing specialist focused on revenue cycle accuracy and claims management.
Experience
Medical Information Relationship Officer
CCL Pharma
Medical Billing Specialist
Hamza Medical Center
I am a detail-oriented data entry professional with strong administrative and customer-service skills.
Experience
Customer Service & Data Administrator
CCI South Africa
Feb 2023 - Jun 2025 (2 years 4 months)
Marketing and communications specialist with experience in content, outreach, and social media.
Experience
Academic Lead
Centre for Learning Law and Business
Jan 2024 - Present (1 year 10 months)
Summer Intern
Centre for Learning Law and Business
May 2022 - Sep 2022 (4 months)
Detail-oriented virtual assistant delivering exceptional customer support and accurate data entry.
Experience
Appointment Setter
Teleperformance
May 2024 - Jun 2025 (1 year 1 month)
Data Entry Specialist
Teleperformance
Jul 2023 - Feb 2025 (1 year 7 months)
Customer Service Representative
Simply Insured
Jan 2023 - May 2024 (1 year 4 months)
Marketing graduate focused on data-driven brand growth.
Experience
Customer Service Cashier
Domino’s Pizza
Jun 2022 - Feb 2025 (2 years 8 months)
Cashier & Store Assistant
Premier Stores
Sep 2021 - May 2022 (8 months)
Receptionist Assistant
Forest Surgery GP
Jun 2019 - Aug 2019 (2 months)
I am a presentation specialist and visual designer creating high-impact presentations.
Experience
Assistant Manager
Genpact
Dec 2022 - Present (2 years 11 months)
Design Associate
Evalueserve
Jul 2019 - Nov 2022 (3 years 4 months)
Senior Research Associate
WNS Global Services
Aug 2018 - Jun 2019 (10 months)
Customer Success Specialist focused on driving engagement and retention.
Experience
Customer Engagement Coordinator
Population Council
May 2024 - Present (1 year 6 months)
Sales & Customer Service Representative
Simbisa Brands Kenya (Galito's)
Dec 2023 - Mar 2024 (3 months)
Customer Success Specialist
Detail-oriented CRM specialist with expertise in client lifecycle management.
Experience
Client Support & Research Analyst
MyResourceSupport
Aug 2024 - Present (1 year 3 months)
Junior Testing Officer
Tata Technologies
Apr 2024 - Jul 2024 (3 months)
CRM & Operations Lead
VM Star Pvt. Ltd.
Jan 2023 - Feb 2024 (1 year 1 month)
Data-driven digital marketing specialist with a passion for growth.
Experience
Marketing Specialist
TBJ Media
Jun 2025 - Present (5 months)
Business Strategist & Marketing Expert
Nons Miraj Hunt Game App & Show
Jun 2025 - Present (5 months)
Customer Service Specialist with 3+ years' banking experience improving CSAT and ensuring regulatory-compliant solutions.
Experience
Customer Service Representative
Access Bank Plc
Mar 2024 - Present (1 year 8 months)
Assistant Admin Officer
Maxbe Solution Outlet
Jan 2020 - Jan 2022 (2 years)
Sales & Relationship Officer
Service-driven quality assurance and customer support professional specializing in data labeling.
Experience
Quality Assurance Specialist
Samasource
Jan 2022 - Jun 2025 (3 years 5 months)
Customer Service Representative
Horizon Contact Centre
Jun 2020 - Dec 2021 (1 year 6 months)
Travel Agent Consultant
Fauna Safaris Limited
Mar 2019 - Nov 2019 (8 months)
Dedicated Data Entry Expert with 3 years of specialized experience.
Experience
Data Entry Specialist
Greeka
Apr 2025 - Present (7 months)
Freelancing
Upwork & Fiverr
Jan 2023 - Present (2 years 10 months)
Data Entry Expert
Skills Up
Diligent data entry specialist skilled in record management, workflow tools, and customer service.
Experience
Data Entry Clerk
Mysociallift
Feb 2024 - Aug 2025 (1 year 6 months)
Experienced logistics specialist and licensed EU customs broker.
Experience
Logistics Specialist
Axelera AI B.V.
Jul 2024 - Present (1 year 4 months)
Data Analyst - Air Import & Brokerage
Expeditors International B.V.
Jan 2023 - Jan 2024 (1 year)
Licensed Customs Broker Agent
Expeditors International B.V.
Accomplished professional in Pharmacovigilance with expertise in ICSR processing.
Experience
Senior Researcher / Senior Staff Writer
GD Research Center Private Limited
Apr 2017 - Present (8 years 7 months)
Virtual Assistant
Freelance
Apr 2022 - Jan 2023 (9 months)
Customer Service
Unifin Inc.
May 2021 - Apr 2022 (11 months)
Abacus Tutor
Abacus Tuition Centre
Jan 2019 - Jun 2019 (5 months)
Visual Designer
Oculus IT (EVC Ventures Pvt Ltd)
Dec 2017 - May 2018 (5 months)
UI Designer
Esec Forte Technologies
Mar 2017 - Dec 2017 (9 months)
PayGate
Apr 2023 - Nov 2023 (7 months)
Business Consultant (Marketing & Digital Presence)
Akept Consult
Jan 2025 - Present (10 months)
Digital Marketing & SEO Specialist
Akept Tech
Jan 2025 - Present (10 months)
Sales & Branding Manager
Tlrorganics Skincare
Mar 2024 - Present (1 year 8 months)
Keystone Bank Plc
Jan 2023 - Present (2 years 10 months)
Customer Service Officer
Jordan Diagnosis Services
Jan 2022 - Present (3 years 10 months)
Apr 2024 - Oct 2024 (6 months)
Feb 2021 - Dec 2022 (1 year 10 months)
Logistics Coordinator: Import
Hapag Lloyd
Jan 2017 - Dec 2020 (3 years 11 months)
Customer Service Representative
Maersk
Aug 2016 - Dec 2016 (4 months)