Shannon Kruse
@shannonkruse
Aspiring Talent Acquisition Specialist skilled in sourcing, onboarding, and compliance.
What I'm looking for
I am an organized and adaptable Talent Acquisition professional with hands-on experience sourcing candidates, coaching for interviews and resumes, and managing onboarding and accommodations. I have written policies and procedures, administered training programs, and partnered with employers and career centers to match quality candidates to roles.
My background includes roles in career counseling, operations, compliance, and quality assurance across higher education, nonprofit and private sectors, where I produced outcome reports, performed audits, and used systems like Salesforce and CDS to improve hiring processes and program performance.
Experience
Work history, roles, and key accomplishments
Quality Assurance Specialist
Community Hope
Jun 2025 - Present (7 months)
Monitor program compliance and prepare monthly and quarterly outcome reports to ensure staffing meets needs of homeless veterans; conduct weekly audits and provide data-driven recommendations to improve case manager performance.
Career Coach/Counselor
Zeiders Enterprises
Jan 2023 - Present (3 years)
Provide career coaching and employer networking, conduct mock interviews and resume coaching, and coordinate employer outreach to match candidates with job opportunities.
Operations, Compliance and Onboarding Manager
ASD Solutions
Dec 2021 - Jun 2025 (3 years 6 months)
Wrote policies and procedures for hiring and onboarding, managed compliance with I-9/W-4 and background checks, assigned mandatory trainings and developed new hire orientation and job-specific training.
Employment Specialist
ASD Solutions
Jan 2020 - Jan 2023 (3 years)
Sourced and screened candidates, developed job descriptions and posted openings across job boards, coordinated accommodations and mediated employer-employee agreements for reasonable accommodations.
Career Counselor
Berkeley College
Jul 2014 - Feb 2017 (2 years 7 months)
Coached students on resume writing and interview skills, coordinated employer relationships and career fair participation, and posted positions to college career platforms like CareerZone and Handshake.
Vocational Evaluator
Arc of Union County
Aug 2013 - Jul 2014 (11 months)
Conducted vocational evaluations, work adjustment training, job development and job coaching to support employment placement for individuals with disabilities.
Training Program Developer Assistant
BioReference Laboratories
Oct 2011 - Aug 2013 (1 year 10 months)
Assisted in developing call center training programs and delivered customer service training to staff to improve service quality and operational consistency.
Education
Degrees, certifications, and relevant coursework
Montclair State University
Master of Arts, Counseling
Grade: 3.85/4.0
Completed a Master of Arts in Counseling with a 3.85 GPA, focusing on counseling practice and student support services.
Montclair State University
Bachelor of Arts, Family Services
Earned a Bachelor of Arts in Family Services with a minor in English, completed in May 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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