Open to opportunities

GAURAV PRAKASH

@gauravprakash1

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Dedicated Talent and Payroll Analyst with expertise in data analytics.

India

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What I'm looking for

I am looking for a role that offers growth opportunities and values data-driven decision-making.

I am a Talent and Payroll Analyst with a strong background in payroll processes and data analytics. Currently, I work at Deloitte, where I ensure the accuracy and timeliness of payroll while addressing complex queries and providing expert services to employees and managers. My role has honed my skills in resolving issues related to Provident Fund withdrawals and tax calculations, making me a valuable asset to the HR community.

Previously, I served as a Recruitment Specialist at Ancile Technologies, where I was responsible for hiring drivers for FedEx and managing the background screening process. My experience at Amazon further enhanced my customer service skills, allowing me to effectively troubleshoot and resolve customer issues across various channels. I have also worked as an Electronic Data Interchange Specialist at Wipro, where I ensured compliance with EDI standards and HIPAA regulations.

Experience

Work history, roles, and key accomplishments

Current

Talent and Payroll Analyst

Current

Deloitte

Jan 2022 - Present (3 years 5 months)

Responsible for the payroll processes, ensuring accuracy and timeliness while providing expert services for employees, managers, and the HR community. Resolved complex queries and transactions, including Provident Fund withdrawals, transfers, and UAN portal issues, and managed tax calculations and employee benefits.

Payroll Processing MS Office Advanced Excel CRM Tools Tableau Data Analytics Employer Benefits Provident Fund Management

Recruitment Specialist

Ancile Technologies

Jul 2021 - Jan 2022 (6 months)

Responsible for hiring drivers for FedEx through online channels, managing the full recruitment lifecycle. Facilitated the entire background screening process, including verifying employment history, references, and criminal records.

Recruitment Employment Reference

Analyst

Amazon

Sep 2020 - Mar 2021 (6 months)

Provided exceptional customer service and support to customers via various channels, including phone, email, and chat. Resolved customer issues by providing accurate information, troubleshooting problems, and finding appropriate solutions.

Customer Service Customer Support Troubleshooting Communication Problem Solving

Electronic Data Interchange Specialist

Wipro

Aug 2018 - Jun 2020 (1 year 10 months)

Utilized expertise in Electronic Data Interchange (EDI) to retrieve data from hospitals and healthcare providers, reconciling it with insurance records. Maintained knowledge of EDI standards, HIPAA compliance, and other industry regulations to ensure accurate and secure transmission of healthcare data.

Electronic Data Interchange HIPAA

Education

Degrees, certifications, and relevant coursework

AIMS, Bangalore

Bachelor in Computer Application, Computer Applications and Statistics

Completed a Bachelor's degree with a major in Computer Applications and Statistics. Focused on developing skills in software applications, data management, and statistical analysis. Gained foundational knowledge essential for careers in technology and data-driven fields.