Hire the best remote Escalation Management employees in United States

Discover remote Escalation Management workers in United States who are looking for their next full-time, part-time or freelance opportunity.

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Escalation Management

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Nishell Kolb@nishellkolb

United States

95k-120k USD

Client Success Specialist Support Operations Lead & Customer Success Customer Lifecycle Management

Customer Success leader driving retention and enterprise SaaS support.

Experience

Senior Client Support Specialist

HomeStack

Aug 2019 - Jan 2026 (6 years 5 months)

Senior Client Success Specialist

HomeStack

Jul 2019 - Dec 2025 (6 years 5 months)

Customer Success Manager

Helpware

Apr 2018 - Dec 2018 (8 months)

Customer Success Manager

FocusVision

Mar 2016 - Apr 2018 (2 years 1 month)

Client Success Specialist Support Operations Lead Renewals Manager Customer Advocacy Manager

B Heff@bheff

United States

Data Collection Data Entry

A-LPC/MHSP clinical counselor specializing in substance-use treatment, crisis intervention, and client-centered care.

Experience

Crisis and Referral Specialist

Current

Elevance

Feb 2025 - Present (11 months)

Clinical Substance Abuse Counselor

Behavioral Health Group

Dec 2023 - Nov 2024 (11 months)

Clinical Therapist

Vertava Health

Sep 2018 - Jul 2024 (5 years 10 months)

Eric Zelman@ericzelman

United States

Customer Support Engineer Customer Success Manager Customer Support Engineering Support Management

Customer Support and Success leader scaling global technical support for enterprise SaaS.

Experience

Vice President of Customer Support

Bigtincan

Sep 2021 - Jun 2025 (3 years 9 months)

Senior Director of Support

Bigtincan

Sep 2012 - Sep 2021 (9 years)

Support Engineer

Apperian, Inc.

May 2011 - Jul 2012 (1 year 2 months)

Kimayah Barnett@kimayahbarnett

United States

Event Coordinator Project Coordinator Executive Assistant Project Management

Mission-Driven Executive Support & Community Ops | Emotional Intelligence, Relational Care, Operational Excellence

Experience

Volunteer & Marketplace Coordinator

SOCAP Global

Dec 2019 - Apr 2024 (4 years 4 months)

Customer Service Representative 2

Lectric Ebikes

Jun 2023 - May 2025 (1 year 11 months)

Data Entry & Accounts Payable Assistant

Philip Trageser@philiptrageser

United States

100k-140k USD

Account Manager Client Success Manager Account Management Client Management

Experienced customer success professional with a focus on client satisfaction.

Experience

Product Success Lead

Privacy Hub by Datavant

Jan 2023 - Jul 2024 (1 year 6 months)

Kimberly Thomsen@kimberlythomsen

United States

140k-170k USD

Project Manager Operations Manager Project Management Change Management

Strategic chief of staff with expertise in operational excellence.

Experience

Operations & HR Consultant

KLT Consultant

Apr 2024 - Jan 2025 (9 months)

Chief of Staff, Operations/HR

MVP Group Inc

Jamonte' Thomas@jthomas17

United States

100k-300k USD

Quality Assurance Analyst Software Tester Manual Testing Manual QA

QA Engineer | Python, Selenium, Manual & Automation Testing | 95%+ Test Coverage

Experience

Test Automation Engineer

Current

Reelly.ai

Dec 2024 - Present (1 year 1 month)

Kevin Guth@kevinguth

United States

Portfolio Manager Wealth Management Advisor Investment Management Portfolio Management

Experienced wealth management executive specializing in investment strategy and team leadership.

Experience

Teacher - Substitute

Current

Various High Schools

Jan 2025 - Present (1 year)

Senior Financial Advisor

Trinity Point Wealth

Jan 2021 - Dec 2022 (1 year 11 months)

Partner, Managing Director

Leo-Fabianus Mahaga-Ajala@leofabianusmahagaaja

United States

Account Manager Product Manager Financial Services Relationship Management

Results-driven Customer Success professional with over 10 years of experience.

Experience

Strategic Accounts Director

Current

Augmedix

Dec 2024 - Present (1 year 1 month)

Senior Principal Customer Success Manager

Unqork

Nov 2021 - Sep 2023 (1 year 10 months)

Principal Customer Success Manager

Kerry Hritsik@kerryhritsik

United States

Project Manager Product Manager Project Management Change Management

Product Owner and seasoned Finance professional

Experience

Credit Risk Analyst

Guaranteed Rate

Apr 2020 - Oct 2023 (3 years 6 months)

Underwriting Consultant

Divvy Homes

Jan 2019 - Mar 2020 (1 year 2 months)

Senior Risk Manager

Capital One

Feb 2014 - May 2018 (4 years 3 months)

Celine Butler@celinebutler

United States

100k-125k USD

Executive Assistant Personal Assistant Communication Skills Project Management

Your right hand anywhere: EA with style, strategy, detail ninja, and organized.

Experience

Executive Personal Assistant

Current

Confidential Employer

Jun 2021 - Present (4 years 7 months)

Emily Facer@emilyfacer

United States

50k-80k USD

User Experience Designer Technical Support Specialist Figma Adobe Creative Suite

Resourceful IT support and UX professional delivering clear solutions and improved experiences.

Experience

User Experience Designer

Current

Freelance

Apr 2022 - Present (3 years 9 months)

Niki Bisor@nikibisor

United States

Program Manager Project Manager PMO Portfolio Management

I am a Strategic IT Program Management Director driving large-scale digital transformation and measurable business value.

Experience

Senior Director, Digital Technology

CBRE

Jan 2022 - Jan 2024 (2 years)

Project Manager Director

CBRE

Jan 2016 - Jan 2022 (6 years)

Director of Business Services

Colyar Technology Solutions

Jan 2015 - Jan 2016 (1 year)

Nancy Casados@nancycasados

United States

Business Development Carrier Relations Manager Enterprise Sales Business Development

Enterprise telecom sales and business development leader driving multimillion-dollar growth.

Experience

Co-Founder

Current

2210Cortez Data Center

Jan 2021 - Present (5 years)

Executive Manager

910Telecom

Jan 2005 - Jan 2021 (16 years)

Business Development Carrier Relations Manager Data Center Operations Manager Sales Leadership

Katie Bennett@katiebennett1

United States

Health Information Management Privacy Officer Privacy & Compliance Project Management

Senior health information management leader driving compliance, operations, and EHR transformation.

Experience

Senior Manager, Health Information

Current

Parallon

Dec 2024 - Present (1 year 1 month)

Senior Manager, HIM (Corporate)

Parallon

Nov 2022 - Dec 2024 (2 years 1 month)

Client Services Manager

HCCS

Mikael Enevoldsen@mikaelenevoldsen

United States

Patient Advocate Customer Service Representative Eligibility Verification PCP Assignment Change

Compassionate healthcare operations professional and veteran driving exceptional member experience and team performance.

Experience

Construction Worker

Current

Rhino Renovations

Feb 2025 - Present (11 months)

Member Advocate

Hoag Memorial Hospital Presbyterian

Aug 2021 - Jun 2022 (10 months)

Shamyia Williamson@shamyiawilliamson

United States

Escalation Management Customer Success Manager Customer Escalation Root Cause Analysis

Escalation leader restoring trust through cross-functional resolution and process improvement.

Experience

De-Escalation Manager

Current

Shellpoint Mortgage Servicing

Nov 2024 - Present (1 year 2 months)

Contract Specialist

Financial Independence Group

Nov 2020 - Mar 2023 (2 years 4 months)

Customer Service Lead

Lexi Roop@lexiuser1

United States

Customer Service Representative Entry Level Escalation Specialist Customer Service Escalation Management

Customer-focused escalations specialist skilled in conflict resolution, training, and operational accuracy.

Experience

Escalations Representative

Current

Wells Fargo Bank

Jan 2022 - Present (4 years)

Stage Technician Manager

Roanoke College

Aug 2018 - Nov 2020 (2 years 3 months)

Customer Service Representative

Samantha Mesko@samanthamesko

United States

Customer Support Manager Client Success Manager Escalation Management Facebook Community Moderation

Results-driven Senior Customer Support Specialist with extensive experience.

Experience

Senior Escalation Specialist

Current

Trajector Medical

Oct 2023 - Present (2 years 3 months)

Sr. Client Escalation Specialist

Current

Trajector Medical

Oct 2023 - Present (2 years 3 months)

Jason Little@jasonlittle

United States

Technical Support Manager Escalation Management Global Team Management Escalation Management

Technical Support Engineering leader driving incident response, SaaS operations, and global escalation management.

Experience

Technical Support Manager

Current

LogicMonitor

May 2022 - Present (3 years 8 months)

Director, Technology Solutions

Kestra Financial

Mar 2019 - Apr 2022 (3 years 1 month)

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Hire the best remote Escalation Management employees in United States

Finding relevant remote workers

5,000+ remote workers

Finding relevant remote workers

Nishell Kolb@nishellkolb

B Heff@bheff

Eric Zelman@ericzelman

Kimayah Barnett@kimayahbarnett

Philip Trageser@philiptrageser

Kimberly Thomsen@kimberlythomsen

Jamonte' Thomas@jthomas17

Kevin Guth@kevinguth

Leo-Fabianus Mahaga-Ajala@leofabianusmahagaaja

Kerry Hritsik@kerryhritsik

Celine Butler@celinebutler

Emily Facer@emilyfacer

Niki Bisor@nikibisor

Nancy Casados@nancycasados

Katie Bennett@katiebennett1

Mikael Enevoldsen@mikaelenevoldsen

Shamyia Williamson@shamyiawilliamson

Lexi Roop@lexiuser1

Samantha Mesko@samanthamesko

Jason Little@jasonlittle

Find top remote talent

Find top remote talent

Related searches

Related searches

Related searches

Related searches

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Find your dream job

Find your dream job

Find your dream job

Find top remote talent

5,000+ remote workers

Related searches

Related searches

Nishell Kolb@nishellkolb

B Heff@bheff

Eric Zelman@ericzelman

Kimayah Barnett@kimayahbarnett

Philip Trageser@philiptrageser

Kimberly Thomsen@kimberlythomsen

Jamonte' Thomas@jthomas17

Kevin Guth@kevinguth

Leo-Fabianus Mahaga-Ajala@leofabianusmahagaaja

Kerry Hritsik@kerryhritsik

Celine Butler@celinebutler

Emily Facer@emilyfacer

Niki Bisor@nikibisor

Nancy Casados@nancycasados

Katie Bennett@katiebennett1

Mikael Enevoldsen@mikaelenevoldsen

Shamyia Williamson@shamyiawilliamson

Lexi Roop@lexiuser1

Samantha Mesko@samanthamesko

Jason Little@jasonlittle