
Nikita Timofeev
@nikita_timofeev
Business Process Analyst skilled in BPMN 2.0, process improvement, requirements gathering, and AS-IS/TO-BE analysis. Open to remote roles.
What I'm looking for
I am a Business Process Analyst with a strong background in Quality Management Systems, process management, and continuous improvement.
Throughout my career, I have worked on analysing how organisations operate, identifying inefficiencies and risks, standardising workflows, and designing practical improvements. My experience includes AS-IS and TO-BE process analysis, BPMN 2.0 modelling, stakeholder interviews, requirements gathering, process documentation, regulations and procedures, and supporting the implementation of organisational changes.
I am particularly interested in business process optimisation, digital transformation, workflow automation, and projects where business needs need to be translated into clear processes and system requirements. I enjoy working across different departments, understanding complex operational problems, and turning them into structured and measurable solutions.
I am also developing my technical Business Analysis skills, including SQL, REST APIs, Jira, Confluence, and the interaction between business processes and information systems.
My current career goal is to grow internationally as a Business Process Analyst / Business Analyst and work remotely with companies where I can combine my process management expertise with technology, automation, and data-driven improvement.
Experience
Work history, roles, and key accomplishments
Led business process transformation and operational excellence initiatives across public sector organisations within the Moscow Government.
Led business process analysis and optimisation initiatives across multiple organisations.
Modelled business processes (AS-IS / TO-BE) using BPMN 2.0 and Business Studio.
Gathered, analysed and documented business requirements for digital transformation init
Supported customer support transformation by analysing service processes, improving operational performance and developing business reporting.
Analysed customer support processes and identified operational bottlenecks.
Modelled AS-IS / TO-BE processes and proposed optimisation initiatives.
Developed KPI dashboards and operational reporting using BI tools.
Gathered business requirements for se
Partnered with business stakeholders to improve operational processes, standardise business practices and support organisational efficiency initiatives across multiple business units.
Analysed and optimised business processes across 3 business units, identifying bottlenecks and improvement opportunities.
Modelled current and target processes, standardised workflows and developed business docume
Supported business process improvement initiatives by analysing operational processes, conducting internal audits and preparing organisations for process standardisation and digital transformation.
Conducted internal process audits and assessed process compliance, identifying improvement opportunities and operational risks.
Analysed business processes and evaluated the effectiveness of correctiv
Analysed production and business processes.
Developed process documentation and performance indicators.
Identified operational inefficiencies and improvement opportunities.
Participated in Lean initiatives and process optimisation projects.
Reduced process losses through operational improvements.
Supported implementation of continuous improvement initiatives.
Education
Degrees, certifications, and relevant coursework
Duolingo English Test
English Proficiency Certificate
Issued Apr 2024 · Expired Apr 2026
ООО "ИРИ КОНС"
Внутренний аудитор интегрированной системы менеджмента
Issued Sep 2024 · Expires Sep 2029
academy of business
сертификат СТО ГАЗПРОМ 9001-2018. Требования. Анализ потенциальных несоответствий продукции и процес
Issued Jul 2020
academy of business
сертификат СТО Газпром 9001-2018 (включая ISO 9001-2015). Внутренний аудит СМК.
Issued Aug 2020 · Expired Aug 2023
Moscow State Technological University "Stankin"
Управление человеческими ресурсами/управление персоналом, общее направление
2009 - 2012
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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