At Accenture, I improved enterprise operational workflows by partnering with business stakeholders, operations, quality, and training teams. I analyzed 35+ workflows using gap analysis, root cause analysis, and BPMN mapping, reducing bottlenecks by 22%.
I've facilitated requirements workshops with 20+ stakeholders, created 80+ business documents, and supported Agile delivery, UAT coordination, and sprint planning. My work includes designing As-Is/To-Be flows and identifying 40+ improvement opportunities that contributed to a 25% improvement in operational efficiency.
