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Senior Service Delivery Manager driving customer excellence and operational transformation.
Experience
Customer Service Manager
Ocean’s Financial Solutions
Jan 2025 - Present (10 months)
Manager
TrimZ Barbershop & Spa
Mar 2024 - Dec 2024 (9 months)
Assistant Manager - Service Delivery
Faulu Microfinance Bank
Sep 2021 - Nov 2023 (2 years 2 months)
Service Delivery Manager
Rafiki Microfinance Bank
Feb 2015 - Sep 2021 (6 years 7 months)
Relationship Officer
Rafiki Microfinance Bank
Aug 2013 - Feb 2015 (1 year 6 months)
ACExperienced Principal Product Designer with a focus on user-centric solutions.
Experience
Co-Founder | Principal Product Designer
Flylance
Jan 2015 - Present (10 years 10 months)
Principal Product Designer
United States Department of Defense
Jun 2021 - Sep 2024 (3 years 3 months)
Lead Product Designer
DK
India80k-100k GBP
I am a senior business analyst in retail and supply chain domain in business analysis and agile
Experience
FRSenior Business analyst
Freelance
TFTalented nursing professional with diverse clinical expertise and compassion.
Experience
Patient Care Manager (RN)
Heart of Hospice
Apr 2025 - Present (7 months)
Registered Nurse (RN) – Travel Assignment
Ochsner Lafayette General Medical Center
Feb 2025 - Apr 2025 (2 months)
Growth leader driving acquisition, engagement, and revenue for tech businesses.
Experience
Head of Growth
Yakeey
Nov 2022 - Jul 2024 (1 year 8 months)
Global Growth & Demand Gen
Pricemoov
Oct 2019 - Nov 2022 (3 years 1 month)
Growth Analyst
Onepark
Mar 2019 - Sep 2019 (6 months)
SKExperienced tech professional with expertise in product management.
Experience
Head of India Operations
Bank Jago; DKatalis Labs LLP
Sep 2022 - Present (3 years 2 months)
Product Manager
Bank Jago; DKatalis Labs LLP
Feb 2021 - Present (4 years 9 months)
TTAspiring gameplay programmer with a strong foundation in computer science.
Experience
Gameplay Programmer Intern
Air Force Research Laboratory
May 2024 - Aug 2024 (3 months)
Cryptography Research Intern
University of South Florida
May 2023 - Aug 2023 (3 months)
Senior business development leader driving strategic growth, enterprise partnerships, and cross-functional alignment.
Experience
COSenior Manager, Global Solutions
Concentrix
Dec 2021 - Nov 2024 (2 years 11 months)
EEBusiness Development Executive
Extron Electronics
Jul 2017 - Dec 2021 (4 years 5 months)
Strategic Account Manager
NDS Surgical Imaging
Detail-focused office administrative assistant with strong communication skills.
Experience
Office Administrative Assistant
Energetic Star International School System
Jan 2024 - Present (1 year 10 months)
Team Lead
Talentia Africa
Jan 2023 - Present (2 years 10 months)
IVMultilingual Sales Manager with expertise in SaaS and customer success.
Experience
Sales and Business Development Manager
Penguinpass
Jun 2024 - Present (1 year 5 months)
UGC Creator
Self Employed
Sep 2023 - Present (2 years 2 months)
Trade Marketing
I am a results-driven chef leading kitchens, menu development, and team training.
Experience
Sous Chef
Sea Capitan Cocina Costeria
Jun 2025 - Present (5 months)
Sous Chef
Aqua Penny's
Jan 2024 - Jun 2025 (1 year 5 months)
Executive Chef
Aspens Restaurant & Lounge
May 2023 - Dec 2024 (1 year 7 months)
BNExperienced PMO and Business Strategy Analyst focused on operational efficiency.
Experience
PMO / Business Strategy Analyst
Intel Corporation
Jan 2022 - Present (3 years 10 months)
Operations Manager
Happy Tails
Jan 2022 - Present (3 years 10 months)
Chargeback Analyst
LB
United States65k-400k USD
Experienced in operations, training and leadership; specializing in developing high-performing teams
Experience
Operations Consultant
Freelance
Dec 2023 - Dec 2024 (1 year)
Founder/CEO
Afloat Wellness Spa
Results-driven freelance recruiter with expertise in talent acquisition.
Experience
BBFreelance Recruiter
Businezz Booster
Jan 2021 - Present (4 years 10 months)
District Manager Wallonië / Brussel
JYSK Belgium
Jan 2017 - Present (8 years 10 months)
ARStrategic brand and communications manager with a decade of experience.
Experience
Manager, Sustainability & Brand Strategist
We Don't Need Roads Sustainability Consulting
Dec 2021 - Present (3 years 11 months)
Senior Strategist
Publicis Luxe
Aug 2018 - Jul 2021 (2 years 11 months)
Strategist
TUEntrepreneur with a decade of experience in operations management.
Experience
Owner
Brass City Hub
Jan 2014 - Jan 2024 (10 years)
Operations Executive
Savaari Car Rentals
Jul 2013 - Nov 2015 (2 years 4 months)
Operations Executive
Blue Dart Courier
Dec 2011 - Jun 2013 (1 year 6 months)
AVAI Strategist | Customer Success & SaaS Growth leader with 8+ years of experience.
Experience
Head of Operations
Xindus Trade Network
Jan 2024 - Present (1 year 10 months)
Head of Operations, SVP
Huviair Technologies
Jan 2020 - Dec 2023 (3 years 11 months)
Customer Success Consultant
Autoninja
Jan 2015 - Dec 2018 (3 years 11 months)
Experienced Contract & Partnerships Manager in Real Estate and Hospitality.
Experience
Client Relations & Strategic Operations
DKG Development Group
Nov 2024 - Present (1 year)
Account Manager G.V. & Property Management Advisor
Synergia Ltd
Mar 2023 - Present (2 years 8 months)
JHBusiness Manager
Experience
Consultant
Big Rock TECHNOLOGIES, INC
Jan 2023 - Present (2 years 10 months)
CASenior Project Development Manager
C.T. Male associates
Jun 2004 - May 2023 (18 years 11 months)
Zimbabwe60k-100k USD
Customer Success Executive with a strong focus on client satisfaction.
Experience
Customer Success Executive
Capillary Technologies
Oct 2024 - Present (1 year 1 month)
PETS Team
CloudBees
Jan 2019 - Mar 2021 (2 years 2 months)
Freelance Product Designer
Intrinsic Innovations
Jan 2015 - Jan 2020 (5 years)
Lead Product Designer
Cofense
Jul 2017 - Jan 2019 (1 year 6 months)
Registered Nurse (RN)
Oceans Behavioral Hospital
Oct 2024 - Jan 2025 (3 months)
Registered Nurse (RN)
Clearsky Rehab/Titan
Feb 2023 - Oct 2024 (1 year 8 months)
Registered Nurse (RN)
Freedom Behavioral Hospital
Apr 2024 - May 2024 (1 month)
Product Growth Manager
Koolicar
Oct 2017 - Jan 2019 (1 year 3 months)
Growth
Panamako - Rungis & Co
Jul 2017 - Sep 2017 (2 months)
Senior Product Analyst
Tavisca Solutions PL
Dec 2019 - Present (5 years 11 months)
Business Analyst/Product Owner
EqualExperts
Oct 2015 - Present (10 years 1 month)
Business Analyst/Project Manager
SpiderLogic India PL
Jan 2013 - Present (12 years 10 months)
Nov 2011 - Feb 2015 (3 years 3 months)
Vice President, Managed Services
Avidex
Feb 2004 - Jan 2009 (4 years 11 months)
Weighbridge Operator
Construction & Mining Contractors Incorporated
Jan 2021 - Present (4 years 10 months)
Registrar
Star International School System
Jan 2019 - Present (6 years 10 months)
Logistics Assistant
Sistaz Ship Chandler Enterprise
Jan 2018 - Present (7 years 10 months)
L'Oréal
Jan 2024 - Mar 2024 (2 months)
Business Development Associate
Consultport
Jan 2023 - Jan 2024 (1 year)
Project Management
Amazon.com, Inc
May 2022 - Oct 2022 (5 months)
Lead Sauté Cook
Ocean Prime
Jan 2022 - May 2023 (1 year 4 months)
Sous Chef
Yaya's Euro Bistro
Sep 2020 - Jan 2022 (1 year 4 months)
Justt
Jan 2022 - Jan 2023 (1 year)
Executive Assistant & Office Manager
Asia Group
Jan 2018 - Jan 2019 (11 months)
Jan 2013 - Jan 2023 (10 years)
Area Developer
Indigo Float
Jan 2016 - Feb 2021 (5 years 1 month)
Vice President of Operations & Training
Float North America
Dec 2015 - Jan 2021 (5 years 1 month)
Lead Trainer Coordinator
Bridges of Light Foundation
Feb 2009 - Apr 2012 (3 years 2 months)
Store Manager
De Matrassenkoning
Jan 2010 - Present (15 years 10 months)
Grey
Sep 2016 - Jul 2018 (1 year 10 months)
Junior Strategist
Publicis
Sep 2015 - Sep 2016 (1 year)
Freelance Strategist
Freelance
Jul 2021 - Present (4 years 4 months)
Intermediate Supervisor
SS Builder & Engineers
Jan 2011 - Jun 2011 (5 months)
Executive Assistant Manager
BLUE GREEN YACHTING
Sep 2022 - Present (3 years 2 months)
Amazon
May 2022 - Present (3 years 6 months)
Resolution Specialist
Amazon
Jan 2022 - Present (3 years 10 months)
SME Amazon
Amazon
Nov 2021 - Mar 2022 (4 months)
Customer Service Associate
Amazon
Jun 2019 - Jan 2022 (2 years 7 months)
