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Senior IT infrastructure and operations leader driving large-scale cloud and transformation programs.
Experience
Senior Technical Demand Manager
Odido
Oct 2022 - Present (3 years 1 month)
Acting Head of Regional IT Infrastructure
Allianz Benelux
Jul 2019 - Sep 2022 (3 years 2 months)
Regional IT Manager & InfoSec Officer
Allianz Romania
Jul 2004 - Jun 2019 (14 years 11 months)
130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
Global Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
40k-70k USD
Certified Solutions Architect with expertise in cloud computing and IT
Experience
Cloud Architecture & DevOps Consultant
DreamAI Software
Jun 2018 - Present (7 years 5 months)
Senior DevOps Engineer
54k-200k USD
Experienced Principal Software Engineer (Full-Stack) [+9 years EXP]
Experience
Full Stack Software Developer
Wensymes
Mar 2025 - Present (8 months)
Dynamic customer success leader with 19+ years of experience.
Experience
Property Custodial Officer
National Library of Medicine
Jan 2016 - Present (9 years 10 months)
Product Advisor and Inventory Control Expert
Microsoft
Jan 2011 - Dec 2016 (5 years 11 months)
Product Specialist
Senior Product Engineer with expertise in fullstack software development.
Experience
Product Software Engineer
CloudReach / Atos / Eviden
Nov 2021 - Present (4 years)
Software Engineer | Lead Build Engineer
Lockwood Publishing
Nov 2020 - Nov 2021 (1 year)
Operations IT Engineer (Step-up)
Amazon
Technical Project Manager with 13+ years of experience in SaaS.
Experience
Associate Principal of Project and Program Management
LTIMindtree
Jan 2024 - Present (1 year 10 months)
Sr. Technical Project Manager
CarParts.com
Jan 2023 - Jan 2024 (1 year)
Technical Program Manager
Internet Brands
Jan 2022 - Jan 2023 (1 year)
130k-170k USD
Software engineer with Silicon Valley background and proven remote work experience
Experience
Senior Software Engineer
Mailbird
Oct 2021 - Present (4 years 1 month)
2200k-2500k USD
Senior DevOps Engineer specializing in AWS, CI/CD, containerization, and infrastructure automation.
Experience
Senior DevOps Engineer
Client IT Solution Pvt Ltd
Nov 2023 - Present (2 years)
I'm Jack, one of the co-founders of Himalayas!
Experience
Co-founder
Himalayas
Feb 2020 - Present (5 years 9 months)
Head Teacher / Live Chat Support
Code Camp
Jan 2019 - Present (6 years 10 months)
I Provide Full Amazon, Shopify, eBay, Walmart and Etsy Store Creation and Management Services.
Experience
Amazon Store Manger
MichealElectronics2
Mar 2021 - Present (4 years 8 months)
Results-driven Travel Advisor
Experience
Senior Compliance Operations Specialist
Amazon
Jul 2022 - Present (3 years 4 months)
Senior Compliance Operations Specialist
Amazon
Jul 2022 - Present (3 years 4 months)
Product Compliance Associate
Motivated professional with expertise in virtual customer support operations.
Experience
Virtual Customer Support Associate
Amazon India
Jan 2025 - Present (10 months)
I am a cloud-focused AWS developer specializing in contact center solutions, serverless APIs, and automation.
Experience
Amazon Connect Developer
Optum
Feb 2022 - Present (3 years 9 months)
AWS Developer
State Farm
Nov 2019 - Jan 2021 (1 year 2 months)
Cloud Engineer
Catholic Health Initiatives
Jan 2019 - Nov 2019 (10 months)
Senior Software Engineer specializing in full-stack development and cloud solutions.
Experience
Senior Software Engineer
Glossier
Apr 2017 - Present (8 years 7 months)
Software Engineer
Amazon
Jun 2013 - Feb 2017 (3 years 8 months)
130k-200k USD
Senior DevOps Engineer specializing in cloud infrastructure automation.
Experience
Senior DevOps Engineer
Luminar Technologies
Mar 2022 - Present (3 years 8 months)
DevOps Consultant
Chime Services
Customer service professional with 6+ years supporting US/UK/Canada/Australia customers.
Experience
Customer Service Associate
Amazon India
Sep 2018 - Dec 2024 (6 years 3 months)
AWS contact center engineer specializing in Amazon Connect, Lex, Lambda and conversational AI.
Experience
System Engineer
Tata Consultancy Services
Mar 2022 - Present (3 years 8 months)
Multilingual translator and assistant manager with strong communication skills.
Experience
Sales Agent
Almaviva Italia
Dec 2021 - Dec 2021 (0 months)
Call Center Operator
GRS (Global Remote Service)
Oct 2020 - Dec 2021 (1 year 2 months)
Transcription Trainer
Amazon
Customer service leader delivering exceptional chat/email support, training, and operational improvements.
Experience
L2 Associate
Amazon
Sep 2023 - Jul 2025 (1 year 10 months)
Trainer
Genpact
Nov 2017 - Sep 2022 (4 years 10 months)
Senior Application Engineer
CSS Corp
Head of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
Solutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
Account Manager
CareApp
Apr 2020 - May 2020 (1 month)
Assistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
Zigron
Jul 2018 - Feb 2021 (2 years 7 months)
Senior DevOps Consultant
GridBricks
Mar 2017 - Jan 2019 (1 year 10 months)
Principal System Administrator
Streaming Network
Jul 2007 - Jul 2018 (10 years 11 months)
Course Developer/Instructor
Packt Publishing
Apr 2018 - May 2018 (1 month)
Consulting Full Stack Engineer
Raisd.co
Jun 2021 - Present (4 years 5 months)
Director, Engineering
PolicyStreet
Oct 2019 - May 2021 (1 year 7 months)
Technical Trainer
Tertiary Courses
Jun 2018 - Present (7 years 5 months)
Senior Software Engineer
Cryptoika Pte. Ltd
Feb 2018 - Jun 2018 (4 months)
Apple Incorporated
Jan 2011 - Dec 2011 (11 months)
Information Services Shift Supervisor
George Mason University
Jan 2006 - Dec 2010 (4 years 11 months)
Oct 2019 - Feb 2020 (4 months)
Sr. Technical Project Manager
Dynamic Healthcare Systems
Jan 2017 - Jan 2022 (5 years)
Scrum Master / Project Manager
UnitedHealth Group
Jan 2013 - Jan 2015 (2 years)
Software Development Engineer
Amazon
Jun 2020 - Jul 2021 (1 year 1 month)
Senior Software Engineer
Moody's Analytics
Feb 2018 - Nov 2019 (1 year 9 months)
Software Developer
Intermedia.NET
Sep 2012 - Feb 2018 (5 years 5 months)
Software Development Engineer
Euroins Georgia
Dec 2010 - Apr 2012 (1 year 4 months)
DevOps Engineer
Finvault Solutions
Oct 2021 - Oct 2023 (2 years)
Build and Release Engineer
Infinix Solutions
Sep 2019 - Sep 2021 (2 years)
Amazon
Jan 2021 - Feb 2022 (1 year 1 month)
Feb 2020 - Feb 2022 (2 years)
DevOps Engineer
Cayan LLC
Jan 2017 - Jan 2020 (3 years)
Dec 2021 - Present (3 years 11 months)
Translator Online / Assistant Manager
Self Employed
Oct 2020 - Present (5 years 1 month)
Feb 2016 - Nov 2017 (1 year 9 months)
Verification Specialist
First Advantage
Aug 2014 - Oct 2015 (1 year 2 months)