Prabhat K

I am a motivated and detail-oriented professional with extensive experience in Virtual Customer Support Operations at Amazon. My role has equipped me with the skills to handle customer queries effectively, maintain service quality, and utilize CRM tools efficiently. I pride myself on being a strong communicator, dedicated to delivering excellent customer experiences.

Throughout my tenure at Amazon, I have successfully managed order-related issues, returns, and account concerns while adhering to service-level agreements. My commitment to customer satisfaction is reflected in my ability to demonstrate empathy and professionalism in every interaction. I have also leveraged Lean Six Sigma methodologies to drive process improvements, ensuring that I contribute positively to organizational success in remote or hybrid environments.