Christopher Ng

I’m a Staff Software Engineer with 11+ years of experience delivering innovative solutions at Amazon and Shopify. I focus on building large-scale, distributed systems, driving technical innovation, and scaling applications while mentoring engineers to raise the bar.

At Amazon, I led architecture and development of the Virtual Care & Telehealth Expansion platform, supporting 2,000+ concurrent video sessions and 500K+ patient interactions per month. I modernized deployment pipelines with Amazon EKS, Docker, and Kubernetes, cutting deployment failures by 45% and improving release cadence from bi-weekly to weekly.

I architected event-driven microservices with Lambda, SQS, DynamoDB, and S3 to reduce appointment processing latency by 30% and increase throughput by 25%. I also implemented real-time video consultations with WebRTC and Amazon Chime SDK, boosting appointment completion by 15% and reducing connection dropouts by 25%, while adding AI-powered patient care features using Python, TensorFlow, and Scikit-learn.

Previously at Shopify, I contributed to the Shopify Fulfillment Network (SFN) across backend and frontend, building RESTful APIs and Angular interfaces for order management, inventory tracking, and real-time shipment visibility. I’ve built reliable systems with strong testing practices, and I bring a product-minded approach to design reviews, roadmap planning, and long-term scalability.