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Customer-focused operations and client service leader with 8+ years' experience.
Experience
Administration & Client Service Lead
Ashleys Kenya
Jan 2021 - Dec 2024 (3 years 11 months)
Operations Lead
Travel Borne Adventures
Jan 2021 - Dec 2024 (3 years 11 months)
Administration & Client Service Lead
The Nairobi Hospital
Jan 2021 - Dec 2024 (3 years 11 months)
Front Office Associate
LEGOLAND Dubai Resort
Jan 2016 - Dec 2020 (4 years 11 months)
Detail-oriented Virtual Assistant with over 4 years of experience.
Experience
General Assistant
Homex Limited
Mar 2022 - Sep 2023 (1 year 6 months)
Highly organized administrative and customer service professional.
Experience
Level 10 Customer Delivery Resolution
John Lewis & Partners
Mar 2022 - Present (3 years 8 months)
Spa Receptionist/Reservationist
Better GLL
Sep 2021 - Dec 2021 (3 months)
NHS Track and Trace Call Handler
Efficient data entry specialist delivering fast, accurate record management and reporting.
Experience
Data Entry Clerk
Jinnah College of Commerce
Mar 2019 - Apr 2021 (2 years 1 month)
Office Clerk
Future Computer College
Jan 2017 - Jan 2019 (2 years)
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Reliable virtual assistant with expertise in customer support and admin tasks.
Experience
Medical E-Filer
iFive, Inc.
Oct 2023 - Present (2 years 1 month)
Freelance & Customer Support Assistant
Freelance
Aug 2022 - Present (3 years 3 months)
Technical Chat Support
Experienced public health and administrative professional with 8+ years.
Experience
Community Development Specialist II
NC Department of Health and Human Services
Oct 2022 - Mar 2025 (2 years 5 months)
Healthcare Marketing and Education Spec
40k-60k USD
Dedicated parts and sales representative with strong customer service skills.
Experience
Maintenance and Administration
Eastwood Pentecostal Church
Jul 2023 - Present (2 years 4 months)
Bilingual professional with expertise in customer service and administration.
Experience
Hotel Receptionist
AmaTierra Retreat & Wellness Center
Jan 2021 - Dec 2022 (1 year 11 months)
Customer Service Representative
Concentrix
Jan 2019 - Dec 2019 (11 months)
Aspiring IT professional with strong administrative and technical skills.
Experience
Team Lead/Administrative Assistant of External Marketers
ABM College
Jan 2024 - Present (1 year 10 months)
Administrative Assistant
ABM College
Oct 2022 - Present (3 years 1 month)
Admission Advisor
Detail-oriented virtual assistant skilled in administrative support and customer service.
Experience
Virtual Assistant
ALX Africa
Aug 2023 - Sep 2023 (1 month)
Cashier Customer Service
Mr. Price
Nov 2015 - Dec 2015 (1 month)
Enthusiastic graduate skilled in finance, audit, and administration.
Experience
Graphic Designer & Social Media Manager
Irie Yard Restaurant
Jul 2024 - Jul 2024 (0 months)
National Service Personnel
Greater Accra Regional Coordinating Council
Dec 2023 - Dec 2023 (0 months)
Intern
Parliament of Ghana
Sep 2019 - Jan 2020 (4 months)
Higher-education finance leader with international experience in budgeting and administration.
Experience
University Budget Director
The Catholic University of America
Oct 2015 - Present (10 years 1 month)
Independent Author
Independent Contractor
Jul 2013 - Present (12 years 4 months)
Experienced Virtual Assistant dedicated to enhancing productivity and service.
Experience
Virtual Assistant
OmniRetail Africa
Jan 2023 - Present (2 years 10 months)
Virtual Assistant
Proudtobeme International
Jan 2020 - Jan 2023 (3 years)
Detail-oriented virtual assistant with strong organizational skills.
Experience
Operations Coordinator
Duvethub
Jan 2023 - Present (2 years 10 months)
Administrative Assistant
Independent National Electoral Commission (INEC)
Jan 2024 - Dec 2024 (11 months)
Front Desk Staff
I am a detail-oriented marketing professional and mobile app developer with strong organizational skills.
Experience
Administrative Officer
Onshore and Offshore Safety Institute
Personal Assistant
Unicon Engineering Services Ltd.
Teacher (NYSC)
Result-driven professional with expertise in relationship management and marketing.
Experience
Event Support
Change Hospital Limited
Jul 2024 - Present (1 year 4 months)
Volunteer Administrative Assistant
Cancer Research UK
Jul 2024 - Jul 2024 (0 months)
Relationship Manager
MBA graduate and finance professional experienced in SAP, invoicing, and job coordination.
Experience
Finance Executive
O'Brien Boiler Services
Nov 2021 - Jul 2024 (2 years 8 months)
Detail-oriented title clerk with expertise in administrative support.
Experience
Title Clerk, Warranty Administrator
Dahl Toyota
Feb 2022 - Present (3 years 9 months)
Retwork Returns Specialist
Hal Leonard
Mar 2021 - Feb 2022 (11 months)
Retail Associate
Spectrum
Nursing Director focused on capacity, patient flow, and team leadership.
Experience
Nurse Case Manager
Bayada Hospice
Mar 2025 - Present (8 months)
Nursing Supervisor
Bayshore Medical Center
Jun 2024 - Present (1 year 5 months)
Highly organized professional with expertise in administration and compliance.
Experience
Freelancer
Miscellaneous Companies
Sep 2022 - Present (3 years 2 months)
Freight Broker
TMX
May 2022 - Feb 2023 (9 months)
Cargo and Freight Agent
J L Spencer Trucking
Feb 2022 - May 2022 (3 months)
Sitel
Mar 2021 - Sep 2021 (6 months)
Customer Service Assistant
Hi-Tech House
May 2019 - Sep 2019 (4 months)
Office Assistant Intern
South Acton Residents Action Group
Jun 2018 - Sep 2018 (3 months)
Concentrix
Nov 2021 - Present (4 years)
Customer Service Chat Support
Concentrix
Nov 2018 - Present (7 years)
ContraCOVID
Dec 2021 - Dec 2023 (2 years)
Health Connect Advisor
Healthgram, Inc.
Aug 2018 - Nov 2022 (4 years 3 months)
Medical Assistant/Phlebotomist
Acute Alternative Medical Group, LLC
Apr 2015 - Feb 2018 (2 years 10 months)
Parts and Sales Representative
W Bros Power Sports
Aug 2018 - Jul 2022 (3 years 11 months)
ABM College
Sep 2022 - Present (3 years 2 months)
Project Manager
SAIT Enactus
Sep 2021 - Present (4 years 2 months)
Director – Board of Directors
SAIT Student Association (SAITSA)
May 2021 - Present (4 years 6 months)
Secretary
WetDry Laundry
Jan 2018 - Jan 2019 (11 months)
Associate Director of Budget Operations
The Catholic University of America
Mar 2013 - Sep 2015 (2 years 6 months)
Associate Dean for Administration
The Catholic University of America
Nov 2010 - Feb 2013 (2 years 3 months)
Director, Finance and Sponsored Programs
Georgetown University
Jul 2005 - Oct 2010 (5 years 3 months)
Ex-President
Servicom Community Development Service
Jan 2020 - Jan 2021 (1 year)
Felak Concept Group
Jan 2023 - Jan 2024 (1 year)
Comprehensive Secondary School (UBE) Mgbuosimini
Social Media Manager
Oyinmola Guest House and Lounge
First Bank of Nigeria Limited
Aug 2020 - Oct 2023 (3 years 2 months)
Head Customer Service
First Bank Nigeria Limited
Jul 2013 - Aug 2020 (7 years 1 month)
Secretary/Administrator
Ajuwa Akoye & Co. Construction
Sep 2009 - Jul 2013 (3 years 10 months)
Dec 2019 - Mar 2021 (1 year 3 months)
Admitting, Cash Receipt Specialist
Winona Health
Jun 2017 - Oct 2019 (2 years 4 months)
Customer Support Rep/Print Production 2
CTG (Xerox)
Feb 2013 - Jun 2017 (4 years 4 months)
Clinical Administrator
Robert Wood Johnson Medical Center
Feb 2023 - Feb 2024 (1 year)
Clinical Operations Manager
Jersey City Medical Center
Jan 2023 - Feb 2024 (1 year 1 month)
Administrative Supervisor
Cooperman Barnabas Medical Center
Nov 2021 - Feb 2024 (2 years 3 months)
Administrative Assistant/Dispatcher
Erwin Brothers
Oct 2019 - Feb 2022 (2 years 4 months)
STNA/CNA
Grace Brethren
Sep 2018 - Jul 2019 (10 months)