Tina Evans
@tinaevans
Experienced medical office professional and Navy veteran skilled in billing, customer service.
What I'm looking for
I am a dedicated medical office professional and United States Navy veteran with experience in medical billing, coding, customer service, and care coordination. I hold an Associate in Science (Health Science) from Ultimate Medical Academy and am proficient with Microsoft Word and Excel.
In my recent role as Crisis Pre-Service Coordinator I completed consumer intake, insurance verification, scheduling updates, reporting, and referral navigation; previously I managed customer service operations for a home care agency overseeing caregivers, scheduling, documentation, and partner relationships.
I bring strong communication, problem-solving, and attention-to-detail skills, certified 80 WPM typing speed, and a track record of improving claim submissions and resolving denials. I am seeking to grow and share my clinical administrative experience in a supportive medical setting.
Experience
Work history, roles, and key accomplishments
Crisis Pre-Service Coordinator
Legacy Behavior Health
Feb 2025 - Present (1 year)
Completed intake for consumers in crisis, verified insurance eligibility, managed referrals, daily reports, schedules, and meeting minutes to improve intake efficiency.
Customer Service Manager
Allways Caring Home Care
Aug 2020 - Feb 2025 (4 years 6 months)
Oversaw quality of care and client satisfaction, supervised caregivers, managed scheduling, resolved operational issues, and maintained relationships with referral partners and payors.
Medical Biller/Coder
American HomePatient
Verified DME insurance coverage, investigated denied claims, resubmitted clean claims, and managed billing to improve reimbursement rates.
Education
Degrees, certifications, and relevant coursework
Ultimate Medical Academy
Associate in Science, Medical Office and Billing
Grade: GPA 3.20
Completed an Associate in Science (Health Science) with a focus on Medical Office and Billing, cumulative GPA 3.20; also completed a Medical Office and Billing Specialist diploma.
Ultimate Medical Academy
Diploma, Medical Office and Billing
Completed a diploma in Medical Office and Billing (Medical Office and Billing Specialist).
Availability
Location
Authorized to work in
Job categories
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