Open to opportunities

Babylyn Magluyan

@babylynmagluyan

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Psychology graduate skilled in communication, administration, and confidentiality.

Philippines

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What I'm looking for

I seek roles where I can apply psychology-driven communication and administrative skills in supportive, team-oriented environments that value confidentiality, professional growth, and opportunities in HR, customer service, or healthcare administration.

I am a Psychology graduate with a strong foundation in human behavior, communication, and interpersonal dynamics, focused on applying psychological principles to support client-centered roles.

Through roles as a Call Center Agent and clinical and HR on-the-job training, I developed practical experience in high-volume communication, administrative support, record management, and maintaining strict confidentiality while using CRM and internal systems.

I bring analytical, research, and problem-solving skills, professionalism, adaptability, and a commitment to team-oriented, fast-paced environments, seeking opportunities in customer service, HR, administration, or mental-health adjacent positions.

Experience

Work history, roles, and key accomplishments

Call Center Agent

Sagility Philippines

Jul 2025 - Dec 2025 (5 months)

Managed high-volume customer communications and inquiries, maintained accurate CRM records, and coordinated follow-ups to improve workflow efficiency while upholding confidentiality and company policies.

Customer Service Communication Documentation Confidentiality Problem Solving Time Management

Human Resources OJT

ROSCOM & Co Inc.

Mar 2025 - Apr 2025 (1 month)

Supported recruitment and HR administrative functions by organizing employee records, assisting onboarding processes, and handling basic inquiries while maintaining personnel confidentiality.

Recruitment support Onboarding Confidentiality HR & Administration Documentation

Clinical Psychology OJT

Transnational Medical Center

Jan 2025 - Feb 2025 (1 month)

Assisted healthcare professionals with patient intake, basic documentation, and confidential record management to support clinical workflows and multidisciplinary care.

Patient Intake Medical Documentation Confidentiality Records Management Communication

Education

Degrees, certifications, and relevant coursework

Central Philippine University

Bachelor of Science in Psychology, Psychology

2020 - 2025

Activities and societies: Clinical Psychology OJT; Human Resources OJT; involvement in administrative and research-related coursework

Pursued a Bachelor of Science in Psychology with coursework and practical training in clinical and human resources settings, developing research, communication, and confidential record-management skills.