Open to opportunities

Mariam Adepoju

@mariamadepoju

Message

Experienced virtual assistant and client-relations professional focused on operational efficiency.

Nigeria

Message

What I'm looking for

I want a role focused on administrative support and client relations where I can streamline processes, manage communications, and drive client satisfaction and retention.

I am an experienced Virtual Assistant and Center Relationship Officer with a strong track record supporting executives, managing communications, and streamlining administrative processes to boost productivity.

I implemented a task management system that increased productivity by 30%, coordinated virtual events with 100+ attendees and achieved high participant satisfaction, and maintained client retention rates around 90% through proactive relationship management.

I excel at scheduling, email management, travel arrangements, client communication, and producing reports that support strategic decisions; I seek opportunities where I can continue improving processes and client outcomes.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Harcourt Intelligence

Jan 2022 - Jan 2024 (2 years)

Provided administrative support to multiple executives including email and calendar management, travel arrangements, and task coordination; implemented a task management system that increased productivity by 30% and reduced response times.

Calendar Management Task Management Client Communication Productivity Improvement Administrative Support

Center Relationship Officer

Dialtech Solution Limited

Feb 2017 - May 2018 (1 year 3 months)

Coordinated virtual events with ~100 attendees achieving a 95% positive feedback rate; served as primary client contact, pursued new business opportunities, and maintained a 90% client retention rate.

Client Relationship Management Event Coordination Sales Presentations Business Development Reporting CRM