Valeria Falcon

Provide logistics coordination and transport management for small- and mid-size clients, optimizing routes and vendor communication while maintaining high client satisfaction and leveraging AI-based routing and digital freight platforms.

Built and implemented SOPs and routing systems for Restoration Hardware accounts, ranked Top 10 nationwide for three weeks and increased monthly revenue by $50K while improving dispatch efficiency and enabling contract renegotiations.

Oversaw Denver logistics, warehousing, and distribution, reducing labor costs by 30% and overhead by 10%, resolved inventory issues with new WMS cycle count routines, and achieved 90% KPI compliance through improved cross-functional communication.

Managed 8 regional accounts and 100+ employees across the West Coast, increasing company revenue by $500K and directing startup logistics that contributed to $5M in annual growth while supervising performance analytics and vendor relations.

Managed restaurant operations and supervised 25 employees per shift, developed training programs that improved retention by 30%, and oversaw vendor deliveries, inventory, and POS processes to maintain operational excellence.

Currently enrolled in a Bachelor's program in International Business at UPC, pursuing coursework to expand global business and logistics knowledge.

Grade: GPA: 3.5

Completed coursework in Business Management with a Minor in Entrepreneurship; studies paused in 2021 with a 3.5 GPA.

Participated in a concurrent enrollment program completing college-level coursework from 2016 to 2018.