TransUnionTR

HR Process Improvement and Technology Consultant

TransUnion is a global information and insights company that makes trust possible in global commerce by providing an actionable view of each consumer.

TransUnion

Employee count: 5000+

Costa Rica only

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We are seeking a talented and analytical People Operations Consultant responsible for identifying inefficiencies, analyzing processes, and implementing solutions to enhance organizational efficiency and processes. The ideal candidate will have a strong technical and analytical mindset, excellent problem-solving skills, and a passion for driving continuous improvement.

What You'll Bring:

Key Responsibilities:

People & HR Process Analysis:

  • Evaluating HR processes and workflows across the globe and HR functions to identify areas for improvement and optimization.
  • Support global systems and HR tools, requiring a compliance-focused mindset to ensure thorough consideration and troubleshooting.
  • Applying a data-driven approach to maintain compliance.
  • Prioritize, design, and support implementation of Workday security and business process enhancements
  • Gather and analyze data related to process performance, cycle times, resource and technology utilization to identify root cases of inefficiencies and opportunities for improvement.

HR Solutions Development & Implementation Planning:

  • Develop and propose solutions and recommendations to address inefficiencies, including redesign and technology enhancements.
  • Streamline HR and People processes and systems integrations, leading to improved operations and associate experience.
  • Ensuring our processes and solutions provide a seamless and intuitive experience for associates interacting with HR and TU technology.
  • Develop and execute implementation plans for technology and people initiatives including defining objectives, timelines, and success metrics.

Stakeholder Collaboration and Communication:

  • Collaborate with cross functional teams to gather input, feedback and insights to inform PI initiatives.
  • Collect, document, and manage business requirements, ensuring they are clearly communicated and understood by all parties.

Impact You'll Make:

Qualifications:

  • Bachelor’s degree
  • 5 years of experience in process improvement or similar role, preferably in a global organization
  • An associate centric mindset and the passion to deliver value
  • Ability to clearly articulate ideas and issues to both technical and non-technical audiences, both verbally and in writing
  • A strong comfort with data and technology and the ability to use both to solve problems and improve processes
  • Business knowledge and experience working with Human Resources required, including knowledge of Workday, ADP payroll and other HR Applications
  • Proficiency in process mapping and analysis techniques such as six sigma, value stream mapping, or business process reengineering
  • Project management experience, including the ability to manage multiple projects simultaneously and drive initiatives to completion
  • Strong knowledge in MS Office (Excel, PowerPoint, Outlook)
  • Experience in a variety of HR functions (HRBP, Compensation, Benefits, Talent, etc.)
  • Experience with Workday
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Consultant, HR Operations

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Costa Rica +/- 0 hours

About TransUnion

Learn more about TransUnion and their company culture.

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TransUnion is a global information and insights company dedicated to making trust possible in the modern economy. At the heart of what we do is a culture centered on enabling consumers and organizations to transact with confidence and achieve great things. This is achieved by providing a 'Tru™ picture' of each person – an actionable view derived from a robust collection of online, offline, public, and proprietary information, all stewarded with the utmost care. For over five decades, TransUnion has been a pivotal player in the credit reporting industry, a legacy that has endowed us with a holistic understanding of consumer identity. Our commitment extends beyond simply collecting data; we focus on how this information can be leveraged for good, empowering individuals and businesses alike.

Our mission, 'Information for Good®,' is the driving force behind our daily operations and strategic decisions. We believe that by ensuring every individual is reliably and safely represented in the marketplace, we can foster an environment where opportunities are more accessible and experiences are enhanced. This philosophy is deeply embedded in our team culture, where knowledgeable and passionate professionals work diligently to manage and interpret data in accordance with local legislation around the world. We are constantly investing in new data sources and innovative technologies, fueling our expansion into critical areas such as fraud prevention, marketing solutions, and customer-driven analytics. This continuous evolution allows us to meet the ever-increasing demand for a reliable basis for trust in an increasingly interconnected world. Our work empowers organizations to better understand consumers, make more informed decisions, and build lasting trust through personalized and proactive engagement. In turn, consumers can be confident that their data identities will unlock the opportunities they rightfully deserve.

Employee benefits

Learn about the employee benefits and perks provided at TransUnion.

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401(K)

TransUnion offers a 401(K) plan.

Pet insurance

TransUnion offers pet insurance.

Paid holidays

TransUnion offers paid holidays.

Internet Reimbursement

We offer internet reimbursement.

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TransUnion

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TransUnion hiring HR Process Improvement and Technology Consultant • Remote (Work from Home) | Himalayas