PendoPE

Account Director Enterprise Sales

Pendo improves the apps you build, buy, and sell so you can deliver better customer and employee experiences.

Pendo

Employee count: 501-1000

Salary: 240k-300k USD

United States only

We seek exceptional Enterprise Account Directors to join our mission as we elevate the world’s experience with Software. Recognized as the leading force in the categories of Product Analytics and Digital Adoption platforms, our value proposition applies to startups and leading enterprises across the globe. Our 3,000 customers and growing relationships are a testament to our growth trajectory as a late-stage startup.

As an Account Director Enterprise Sales, you will be responsible for driving revenue growth through net new and existing accounts within your territory. You will play a leadership role in executing our sales strategy to expand a defined set of enterprise accounts rapidly as well as focus on a net new territory. You will be responsible for driving executive engagement selling solutions and services that deliver significant value to our customers. You must have a proven track record of exceeding quotas with tenacity, great attitude, accountability, high energy, integrity, and discipline, which are defining characteristics for success in this role.

We have a “win as a team” sales mentality where everyone works together toward a common objective. We are metrics-driven, we hold ourselves to a high level of accountability, we believe in rewarding top performers, and we celebrate our successes!

Role Responsibilities

  • Execute a complex, value-based sales process encompassing multiple groups within your accounts
  • Source and develop new business opportunities by analyzing and proactively targeting high-value needs across multiple functions and business lines.
  • Effectively articulate Pendo’s unique business, solution, and functional value.
  • Build executive awareness, sales pipeline, and bookings growth in accounts
  • Define account strategies that enable sales velocity by partnering with Solutions Engineers, Customer Success Managers, and Emerging Account Directors
  • Effectively forecast sales opportunities while tracking and using critical metrics that predict sales success
  • Track all relevant sales activity using the company's Salesforce CRM platform
  • Other duties as assigned
  • Travel as needed

Minimum Qualifications

  • You have a successful track record selling Enterprise software and software-as-a-service platforms to the VP and c-suite level.
  • Have demonstrated aptitude in cultivating relationships with senior executives across Global 2000 organizations, spanning both line-of-business and IT domains.
  • Expertise in building multi-year account plans to build value and grow the footprint within a set of accounts.
  • You have established proficiency in effectively overseeing a substantial and diverse sales opportunity pipeline as part of a collaborative team.
  • Exceptional proficiency in communication (both written and verbal), interpersonal abilities, and delivering impactful presentations.
  • You are able to distinguish between productive activity and tangible results; demonstrates a strong and diligent work ethic
  • Capable of working autonomously while fostering effective collaboration within the Pendo team.
  • Experience with Sales tools including Salesforce, Clari, Looker, Gong, Outreach
  • Familiar with MEDDIC and Force Management Methodology

Preferred

  • Trained in MEDDIC and Force Management Methodology

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital, and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and impact Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected OTE range for this role to be performed in United States is $240K - $300K USD

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Director

Salary

Salary: 240k-300k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Pendo

Learn more about Pendo and their company culture.

View company profile

Pendo improves the apps you build, buy, and sell so you can deliver better customer and employee experiences. From Fortune 500 enterprises to B2B tech startups to educational institutions and healthcare systems, organizations around the world use Pendo to achieve a common goal—to accelerate and deepen software product adoption.

Pendo, the most comprehensive product experience platform, allows companies to put product at the center of everything they do. We help teams integrate product intelligence into their organizations to confidently innovate at the speed of changing user needs—taking the guesswork out of delivering the best product experiences.

Pendo combines powerful software usage analytics with in-app guidance and user feedback capabilities, enabling even non-technical teams to deliver better product experiences to their customers or employees. And through our Mind the Product and customer communities, we provide education, events, and training to support product and digital leaders everywhere.

Pendo culture combines the thrill of a startup with the reassurance of grown-up responsibility. At our core, we’re a team of resourceful individuals who love to question everything. But where some companies may fail to focus that energetic, rebellious streak, Pendozers channel our collective bias to act into innovation, colorful (pink!) celebrations, and a maniacal focus on our customers. Our teams are fiercely loyal, independent, and fun-loving, so be prepared for a helping of honest, direct feedback from a team that wants to see you thrive.

Be part of a passionate culture at a high-growth company. Seize the opportunity to work with a great team while making a real impact on the future of product.

Core values

Our values guide everything we do at Pendo.

RESPECT OUR LIVES OUTSIDE OF WORK: We bring our whole selves to work and celebrate what makes each other unique.

BE DIRECT & TRANSPARENT: As individuals we are timely, candid, and respectful in providing feedback—even when it’s hard to do so.

MANIACAL FOCUS ON THE CUSTOMER: If there’s an opportunity to improve the customer experience, we do it.

BIAS TO ACT: We take initiative to get things done, collaborate, and go above and beyond the call of duty.

SHOW ME THE DATA: No matter what the decision, data should be the primary input for decision making.

ACT LIKE OWNERS: We use good judgement in our actions and decisions, and implicitly have the trust from our colleagues to be able to do so.

WIN TOGETHER: We succeed together and challenge each other to grow. We collaborate and support one another as a team.

Employee benefits

Learn about the employee benefits and perks provided at Pendo.

View benefits

Flexible Work Hours

Pendo supports work-life balance with a flexible time policy, allowing employees to adjust their work hours to suit their needs.

Fun Work Environment

Pendo adds fun to the workday with board game nights, team karaoke, ping pong, and weekly catered lunches on a rooftop deck with local brew.

Paid Parental Leave

Pendo provides 16 weeks of paid parental leave with a flexible schedule to ensure parents can enjoy special moments with their new family members.

Learning Opportunities

Employees at Pendo can sharpen their skills with in-house management development classes, guest speaker lunch and learns, and attendance at select conferences.

View Pendo's employee benefits
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Pendo

Company size

501-1000 employees

Founded in

2013

Chief executive officer

Todd Olson

View company profile

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Pendo hiring Account Director Enterprise Sales • Remote (Work from Home) | Himalayas