We are seeking a Data Center Technician to join our team. The ideal candidate will have a Bachelor's degree in Computer Science or equivalent experience and a strong background in IT infrastructure support and server administration. The position involves on-call work, working in cramped spaces, and communicating with diverse groups of customers and staff.
Requirements
- Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience
- Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems)
- Experience with data center M&E equipment
- Ability to speak confidently and to communicate clearly in a virtual environment
- Strong adherence to processes and be a Process Champion
- Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff
- Experience providing client-facing, direct customer support and service
- Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual
- Highly service-oriented, reliable, responsible, self-motivated
- Good English command
- Basic knowledge of data center design, including electrical and cooling plant & operation thereof
- Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
- Rack, stack equipment including commissioning of new racks
- Strong structured cabling skills on fibre & copper (e.g. looming, term & test)
- Systems administration (Linux and/or Windows Servers)
- Hardware repair, diagnosis & break / fix
- Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
- IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
- Base Operating System Installs and configuration
- Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.
Benefits
- Competitive benefits
- Flexible medical, life insurance, and retirement options
- Volunteer programs