NetomiNE

AI Solutions Specialist – Research & Sales Enablement

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience.

Netomi

Employee count: 51-200

India only
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.
Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.
Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.
Want to become a key part of the Generative AI revolution? We should talk.
We’re looking for a curious, technically-sharp, and creative Research Sales Enablement Specialist to help accelerate our go-to-market efforts. In this role, you’ll partner closely with Go-to-market sales, product, and solutions teams to identify high-potential brands, uncover strategic insights, and create compelling outreach helping potential clients visualize how conversational AI can elevate their customer experience, drive engagement, and deliver measurable value. You will also design and build compelling proof-of concepts (POCs) for branded AI virtual assistants.
This is a unique opportunity to be at the forefront of AI-powered customer experience — helping brands imagine what’s possible through branded virtual assistants with visibility at the executive level of the company.

What You’ll Do

  • Conduct research on target accounts to understand their customer experience strategy, digital presence, and pain points.
  • Analyze brand's current support experiences to identify gaps or opportunities where our AI assistant could deliver measurable value.
  • Craft persona-based outreach messaging (emails, LinkedIn copy) that sparks interest and drives engagement.
  • Design and build customized AI assistant POCs tailored to each prospective brand.
  • Build collateral (e.g., briefs, one-pagers, use case slides) that help our sales team pitch tailored AI solutions.
  • Work closely with our Solutions and Sales Engineering teams to align research and messaging with product capabilities.
  • Create and design conversational flows, presentations and other collateral.

What We’re Looking For

  • 2–4 years of experience in research, sales enablement, pre-sales, or sales development in a B2B environment.
  • 2+ years of experience working with conversational AI, chatbot development, or virtual assistants (optional).
  • Strong written communication skills — especially in crafting thoughtful, targeted messaging for senior decision-makers.
  • Analytical and resourceful — you know how to dig deep into a brand’s digital footprint and extract relevant insights.
  • Project Management Skills - attention to detail, thoroughness and basic technical skills.
  • Experience working with sales, marketing, or solution teams to support enterprise or mid-market deals.
  • Comfortable creating clean, visual materials (slides, briefs, etc.) that make a narrative compelling and easy to grasp.
  • A passion for technology and customer experience — bonus if you’ve worked with AI, chatbots, or SaaS tools.

Bonus Skills

  • Familiarity with conversational AI or virtual assistant technology.
  • Exposure to outbound or ABM-style sales campaigns.

Why Join Us?

  • You'll be part of a fast-moving team at the intersection of cutting-edge AI and brand experience. You’ll help shape how world-class companies explore, adopt, and scale conversational AI — and you’ll have a direct impact on pipeline and product adoption.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

About the job

Apply before

Posted on

Job type

Contractor

Experience level

Mid-level

Location requirements

Hiring timezones

India +/- 0 hours

About Netomi

Learn more about Netomi and their company culture.

View company profile

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. We work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.

The Netomi platform instantly and autonomously responds to over 50% of a company’s customer service tickets across email, social and chat. We leverage a combination of natural language understanding to accurately respond to tickets with precision and speed. The platform uses deep learning to continuously improve over time.

The Netomi platform easily integrates with core business systems including Order Management Systems, CRM platforms and Inventory Management systems to resolve customer service tickets, not simply respond to incoming queries. The platform also enables predictive and proactive support, leveraging product, customer lifecycle and contextual triggers to anticipate needs and solve customer issues before they happen.

Netomi combines the best of machine and human intelligence. The AI responds to the everyday support tickets, freeing up human agents to manage more complex tasks. Agents are more fulfilled as mundane tasks are eliminated, and customer happiness soars with faster resolutions.

Backed by Index Ventures, Bowery Capital and Y Combinator, Netomi has offices in Silicon Valley, New York and India.

Employee benefits

Learn about the employee benefits and perks provided at Netomi.

View benefits

Retirement benefits

Competitive pay, equity opportunities and a 401K plan.

Company retreats

Annual company retreats so you can meet everyone in person.

Employee assistance program (EAP)

We offer an employee assistance program focused on mental health.

Healthcare benefits

Medical, dental, and vision insurance for employees and dependents.

View Netomi's employee benefits
Claim this profileNetomi logoNE

Netomi

Company size

51-200 employees

Founded in

2015

Chief executive officer

Puneet Mehta

Employees live in

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

16 remote jobs at Netomi

Explore the variety of open remote roles at Netomi, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Netomi

Remote companies like Netomi

Find your next opportunity by exploring profiles of companies that are similar to Netomi. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan