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NavaNA

Program Manager (Nava Labs)

Nava PBC is a public benefit corporation that partners with government agencies to build transformative digital services, making public benefits simple, effective, and accessible to all. They emerged from the effort to fix HealthCare.gov and now work on a variety of complex modernization projects for federal, state, and local governments.

Nava

Employee count: 501-1000

Salary: 139k-158k USD

United States only

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

Position summary

The grants manager is responsible for managing all grant administration activities from pre-award through final reporting, including subawards. They will liaise with the Nava contracts and finance team and Nava Labs Program leadership to ensure Nava Labs submits compliant proposals, meets all expectations of grant awards, and our subgrantees meet expectations of their subawards. All duties will be in service of Nava's values: Be Active Stewards, Delivery over Dogma, Build Together, Innovation Requires New Perspectives, and Progress Takes Work.

What You’ll Do

  • Research funders and identify and track opportunities aligned with Nava Labs fundraising goals and program strategy as defined by Nava Labs Program leadership
  • Build funder relationships and coordinate funder meetings; facilitate funder relationship-building with Program leadership
  • Manage proposal development processes, ensuring compliant proposals and managing submissions
  • Facilitate contracting processes between the Nava contracts team, philanthropic funders and partner organizations, including NDAs, awards, and data-sharing agreements
  • Keep a reporting schedule and manage regular – i.e. quarterly, annual, etc. – program and financial reporting for all grants, keeping all parties on task (Program leadership, delivery teams, and contracts and finance teams)
  • Respond to funder asks, looping in appropriate teammates for responses
  • Serve as the main point of contact between Nava Labs and Nava contract and finance teams, maintaining situational awareness of all contracts and finance activities, helping troubleshoot issues and escalating issues to Nava Labs leadership
  • Support Nava Labs Program Leadership with forecasting, financial planning, and related decision-making Track subaward compliance, including but not limited to subaward monthly reports and invoices, ensuring the contracts and finance team have what they need each month to process invoices; escalate non-compliance issues to Nava contracts and finance teams and Nava Labs Program leadership
  • Maintain situational awareness of program activities by attending each project’s weekly program check-in meeting and approve subaward program reports
  • Depending on the project, coordinate status update meetings with funders, including scheduling, agenda setting with delivery teams and Program leadership, and coordinating the development of any presentations
  • Identify grants administration operational efficiencies that can be replicated across Nava Labs projects
  • Support incentive distribution process for advisory board members and research participants, ensuring the finance team is alerted to anyone who meets the $600 threshold to trigger a 1099

Required skills

  • Bachelor’s degree from an accredited college or university OR Minimum of 2-3 years of experience in program management, grants administration, or related regulatory environments required
  • Minimum of two years of experience in technical writing and storytelling, preferably in: writing, developing, and researching letters of intent, concept notes and proposals
  • Preparing, writing and submitting philanthropic and/or government grant proposals
  • Experience working with or for government agencies or non profits
  • Experience with growing agile development teams and the challenges of managing a project at scale
  • Ability to demonstrate experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale
  • Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery
  • Experience working with program staff/managers in developing, implementing, and monitoring procedures to track grant requirements
  • Familiarity with state and federal record-keeping laws
  • You are an empathetic communicator and relationship builder – you take a service-oriented approach to supporting the program team and our clients
  • Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies
  • You are highly organized and care deeply about building and growing a sustainable, culture-conscious business
  • A strategic approach to delivery planning and contracts/grants management over the medium-term and long-term
  • An iterative approach to execution that emphasizes rapid team progress
  • Ability to maintain broader situational awareness beyond the immediate team
  • Excellent written and verbal communication skills
  • Occasional travel

Desired skills

  • Bachelor's degree in nonprofit management, public administration, law, or a related field-or an equivalent combination of education and relevant work experience preferred
  • Program Management experience within a government space
  • Experience with long term, complex, and ambiguous IT modernization efforts
  • Experience with using common project management tools like Jira and Confluence
  • Project management in a government context
  • Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders
  • Experience managing projects that provide production operations and support alongside ongoing product/feature development

Other requirements

All roles at Nava require the following:

Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn’t require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract

Perks working with Nava

Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverageNava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) matchNava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Location

We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.

Stay in touch

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Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 139k-158k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Nava

Learn more about Nava and their company culture.

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At Nava PBC, we are at the forefront of revolutionizing how government serves its people through groundbreaking technology and human-centered design. Our journey began with the pivotal effort to rescue and rebuild HealthCare.gov after its challenging launch in 2013. This experience solidified our mission: to make public services simple, effective, and accessible to all. Since our incorporation as a public benefit corporation in 2015, Nava has been entrusted by federal, state, and local government agencies across the United States to tackle some of the most complex and highly scrutinized technology modernization efforts. We guide agencies constrained by legacy systems toward a future defined by sharp user experiences, all built upon secure, reliable, and fault-tolerant cloud infrastructure. Our approach is rooted in a deep understanding of user needs, which we achieve through comprehensive research and an iterative development process. This ensures that the digital services we build are not only technologically advanced but also intuitive and genuinely helpful to the millions of Americans who rely on them.

Our commitment to innovation extends beyond simply fixing broken systems; we aim to build lasting solutions that enhance the adaptability and responsiveness of public programs in an ever-evolving world. We have a proven track record of delivering impactful results, having supported the disbursement of over three billion in payments and saved over 500,000 hours of manual labor for civil servants. Key projects include modernizing federal grant-making with the Department of Health and Human Services, improving tools for Veterans to submit benefits claims with the Department of Veterans Affairs, and helping the Commonwealth of Massachusetts adapt its Paid Family and Medical Leave program to new legislation through agile development. We also leverage emerging technologies, such as generative AI, to pilot new tools that can further streamline and improve public benefit programs. At Nava, we believe that by strengthening the digital foundations of critical government programs, we can restore trust between people and public institutions, ensuring that services are not just delivered, but are delivered with empathy and efficiency.

Employee benefits

Learn about the employee benefits and perks provided at Nava.

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401k salary match

4% 401k salary match.

Commuter benefits

Commuter benefits available.

Home office funding

Funding for home office setup.

Mental health support

Access to mental health support.

View Nava's employee benefits
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