United States onlyAs a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.
People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position Summary
Reporting to the Staffing Manager, the Staffing Associate will primarily be an executor, driving the internal daily tasks associated with staffing a growing professional firm. The Associate will also provide analysis, advice, and recommendations to Nava’s delivery leadership team in making Nava’s matrixed staffing model more efficient, raising potential issues to be prioritized by leadership.
What you'll do
- Overseeing the full process of getting roles created, posted, and staffed
- Ensuring accuracy of all open role details entered into the staffing system of record, keeping hiring managers informed of progress
- Working with program management to understand project staffing needs and take actions to staff accordingly (reviewing financial and contractual constraints, understanding the skill sets needed, etc)
- Maintaining accurate records of staffing cliffs, current allocations, open roles, and staffing progress on those roles.
- Collaborating with Delivery Operations counterpart to assist with managing Nava’s bench operations
- Proactively spotting forecasted bench time for staff and work with the practice leads to ensure teammates are identified for upcoming opportunities
- Implementation and documentation of new Staffing Management tools, infrastructure, and processes to improve the Staffing lifecycle
- Communicating with external teaming partners and Protegee companies about staffing opportunities, and maintaining external-view records
- Identifying hard-to-fill project roles and taking proactive actions to fill these roles in a timely manner, oftentimes working collaboratively with Talent Acquisition and other internal programs
- Supporting practices (Project, Engineering, Product, Design, Program), Business Development, and People Operations in staffing decisions as needed
- Creating and presenting reports on Staffing for upper management
- Ensuring all Nava employees assigned to roles are compliant with relevant contract requirements and that all projects have contract leads assigned
- Performing compliance checks and Authority to Hire (ATH) activities for all hired and subcontracted staff
- Ensuring all employee “Skills” data is kept accurate in the staffing system of record
- Performing administrative and clerical tasks to support Nava’s staffing, such as entering staffing metrics into the company tracking systems and sending out surveys on a regular cadence
- Other duties as required
Required skills
- Experience working in staffing or operations roles at a professional services organization
- Experience working within internal resource management teams
- Experience supporting software delivery teams in an operational role
- Excellent written and real-time communication skills, with the ability to work harmoniously with others and communicate empathetically across many groups of people in a clear, concise manner
- Ability to build and form strong relationships with internal teams
- An adaptive, proactive, empathetic, tenacious, and positive mindsetHighly organized, resourceful, reliable, and detail oriented approach
- A critical thinker with a problem-solving mind
Desired skills
- Experience working with state and federal government clients
- Experience working cross-functionally with people operations/HR and business operations teams
- Experience with Workday, Google Suite, Atlassian suite, and other project management and resource management tools
Perks working with NavaHealth coverage – Comprehensive medical, dental, and vision plans to support your overall health needs.Time off – Vacation, holidays (including Juneteenth), and floating days to rest and recharge.Company holidays-Enjoy 12 paid federal holidays each year on top of your regular PTO.Annual bonus – When Nava meets goals, eligible employees receive a performance-based annual bonus.Parental leave – Paid time off for new parents, plus weekly meals delivered to your home.Wellness program – Full platform offering physical, mental, & emotional health resources & support tools.Virtual care – See doctors online with no copay through UnitedHealthcare’s virtual visit program.Sabbatical leave – Earn extended paid leave after continuous service for personal growth or rest.401(k) match – Nava matches 4% of your salary to support your retirement savings plan.Flexible work – Remote-first environment with flexibility built around your schedule and responsibilities.Home office setup – Company laptop & setup assistance provided via Staples for remote work needs.Utility support – Monthly reimbursement to help offset eligible home office utility expenses.Learning opportunities – Internal training programs and resources to help grow your professional skills.Development budget – Annual allowance for courses, tuition, certifications, & LinkedIn Learning access.Referral bonus – Get rewarded when you refer great people who join the Nava team.Commuter benefits – Pre-tax commuter programs to support in-office travel when applicable.Insurance coverage – Nava provides disability, life, and accidental death insurance at no cost.Supportive culture – A collaborative and remote-friendly team environment where people genuinely care.
LocationWe have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country.
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Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
