Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
Requirements
- Provide strategic IT support to 1000 internal employees, focusing on complex escalated issues
- Collaborate on IT infrastructure projects, system implementations, and technology rollouts
- Participate in process improvement initiatives that enhance employee experience
- Research and evaluate new technologies for enterprise-scale deployment
- Shadow senior team members to develop advanced skills in automation and system administration
- Maintain and improve IT documentation, procedures, and knowledge base
- Develop user training materials and conduct education sessions
- Work with departments across the business on technology requirements
Benefits
- 27 days holiday, plus 7 additional days off
- Private medical Insurance with Bupa
- Medical cashback scheme
- Life insurance
- Gym membership & wellness resources through Gympass
- Access to Spill - all in one mental health support
- Hybrid work offering
- Weekly socials, company wide events and office snacks
