HelpFlowHE

Amazon PPC Specialist

Since 2015, we've worked with 100+ brands to increase conversions with our unique approach to live chat and level up their operational results through our customer service support.

HelpFlow

Employee count: 11-50

Philippines only
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Mission:

Leverage knowledge and experience in Amazon PPC to optimize clients' campaigns, influence strategy, ensure the completion of day-to-day Amazon PPC tasks, and stay current with advertising trends. As a Specialist, you focus on client execution while Account Manager focuses on client management.

Work Hours/Schedule: Available to work between 8am-3pm PST

Collaboration Routine: Collaborating closely with the Account Manager

Responsibilities:

  1. Implement Amazon PPC strategies tailored to various services (listings, coaching, etc.)
  2. Build new campaigns and revamp existing ones at guidance of the team / your experience.
  3. Perform in-depth keyword research, analyze performance, and generate reports accordingly
  4. Manage and track advertising data in agency tool(s).
  5. Address day-to-day Amazon PPC-related tasks such as bid adjustments, budget management, keyword/ad group management, etc.
  6. Contribute to team meetings with innovative ideas and updates on campaign performance.
  7. Stay on top of the latest updates in Amazon PPC, including algorithm changes, ad formats, etc.
  8. Assist in other Amazon PPC related tasks including ad creation, A/B testing, competitor analysis, etc.

Requirements

Work Experience: ( * are required)

  1. * Minimum 2 years of Amazon PPC experience for brand or agency
  2. * PPC experience with sponsored product ads, sponsored brand ads, campaign planning, budget management, and industry best practice PPC management softwares.
  3. * Track record of achieving target PPC advertising and revenue growth goals
  4. Ideally, experience with Amazon DSP
  5. Ideally, experience with Asana and Google Suite

Competencies:

  1. Stays updated in the field using software like Helium10, JungleScout, AdBadger, Carbon6, etc.
  2. Demonstrates a balance between creativity and analysis in campaign creation and management
  3. Excellent communication skills for interacting effectively with team members
  4. High proficiency in data analysis, using key performance metrics to drive PPC strategy
  5. Proven problem-solving skills, able to address and quickly resolve any campaign-related issues
  6. Amazon certification not required, but a plus

Mindset:

  1. Proactive - Takes initiative and does not wait for direction
  2. Assertive - Is bold and self-assured in their approach to tasks
  3. Detail-oriented - Ensures accuracy in all tasks
  4. Reliable - Consistently meets deadlines and ensures high quality of work
  5. Adaptive & Willing to Learn - Willing to learn new things on the job, such as Amazon DSP if not already familiar.
  6. Show Trust, Integrity & Accountability
  7. Team Player - Always Collaborate & Be There For Each Other
  8. Commitment To Excellence In Everything We Do - Don't Settle For Mediocrity
  9. Embodies Positivity, Respectfulness, & Kindness
  10. Embody Resilience, Always Find The Solution
  11. Balancing Family, Fun, and Community Contribution

Benefits

  1. Salary of (rate)/hr depends on experience
  2. 13th month pay equivalent of 1 month salary paid quarterly
  3. Night Shift Premium Pay
  4. PTO every month
  5. HMO reimbursement
  6. Fixed schedule with weekends off
  7. Work from home, fully remote, no office visits required

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About the job

Apply before

May 25, 2024

Posted on

Mar 26, 2024

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About HelpFlow

Learn more about HelpFlow and their company culture.

View company profile

Since 2015, we've worked with 100+ brands to increase conversions with our unique approach to live chat and level up their operational results through our customer service support.

From the beginning, we focused on providing high level "business partner minded support" to our clients rather than the lowest cost "outsourced agents" other providers have pitched for decades.

With our 24/7 live chat team, we're not just answering visitor questions. We're leveraging our dataset and technology to predict abandons and engage with helpful conversations, leading to a "perfect timing" feeling in customers (and an insane ROI).

With our customer service team, we're not just answering basic support tickets for an hourly fee or a few dollars per ticket. We're configuring robust KPI metrics systems and reporting processes while streamlining your customer service process, which makes your entire operation more profitable (and produces loads of happy customers).

Culture Fit For Our Company

  • Happy and Successful on A Virtual Team: You prefer working virtually, you’re happy in this environment, and you use best practices for virtual teams to be successful.

  • Independently Effective: Once you understand the end goal, you are able to work independently day by day to achieve that goal. You know when to seek out help if needed.

  • Fast Learner: You don’t know everything, but can learn anything with a little direction from your Manager and the initiative you have to find self-guided / online resources.

  • Computer Savvy and Efficient: You have moderate to advanced computer experience, such as navigating quickly, using multiple apps at once, etc.

  • Levelling Up: You see and pursue opportunities to improve yourself, and the company.

  • Process: You respect creating and using processes, and take the time to document processes so that other team members can support you and scale your success.

Employee benefits

Learn about the employee benefits and perks provided at HelpFlow.

View benefits

Healthcare benefits

HMO coverage up to USD 50/Month.

Paid time off

This is rare with remote/freelance jobs.

View HelpFlow's employee benefits
Claim this profileHelpFlow logoHE

HelpFlow

Company size

11-50

Founded in

2014

Chief executive officer

Jon Tucker

Employees live in

View company profileVisit helpflow.com

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