Product Lead

We're a rapidly growing startup seeking a passionate and driven Product Lead to support our continued growth. This role involves heading up our product roadmap by researching, analysing and prioritising features for our range of products. This is our first product hire, reporting directly to the CEO, with unlimited potential for progression.

What we do

At gocertify, we revolutionise how brands run their offers & loyalty programmes. In just over 3 years we’ve partnered with 350+ retailers including the likes of FARFETCH, Currys, Samsung, HelloFresh and the H&M group. We are continuing to grow quickly, driving over £5m in retailer sales every month - we’ve achieved this without external investment (we’re fully bootstrapped and profitable).

We currently have 2 industry-disrupting products:

1. Closed group offer verification - enables retailers to engage important segments like students, key workers, and specific age groups with exclusive discounts. Leveraging AI, we ensure instant and accurate verification. Check out the first Google result for “FARFETCH NHS discount” to see an example.
2. White-label offer pages - help retailers convert more shoppers that google for discounts by creating a seamless, brand-owned discount page, diverting traffic from 3rd party websites. Check out the first Google result for “Currys discount code” to see an example.

Underpinning both is the ability for brands to collect zero-party data. As data becomes the most valuable resource, gocertify is at the forefront of driving the shift toward retailer-owned shopper data. This shift is making us more and more appealing to the world's biggest brands.

Working at gocertify

We’re a team of 17, working remotely, but with access to coworking spaces in London where we optionally meet up. We bring the whole team together for socials and team coworking days too.

We work hard, have fun and treat each other with respect and kindness. We’re always working to improve our approach to diversity, equity and inclusion (D,E & I) and know that difference will help us succeed as colleagues and as a company.

What the job involves

• Join as the first product hire and report directly to the CEO
• Heading up our product roadmap by researching and prioritising features that will directly affect 350+ household name brands and millions of shoppers
• Stay ahead of the latest trends. We’re passionate about using the latest technologies like ML, AI and Open Banking
• The connector between sales, marketing, customer success, and tech to ensure alignment
• Define new features, creating scopes for MVPs and detailed development tickets
• Act as a primary technical contact for clients, gathering feedback for new and existing features to inform product development.
• Manage and prioritise a wide product portfolio, including but not limited to our verification flows, offer pages, in-house sales tool, shopper support app, platform integrations and the internal admin panel
• Oversee the launch of new features, craft product documentation and effectively communicate features and benefits
• Work with and help improve our wider tech stack: Linear, Figma, Slack, Make.com, Airtable, Webflow, Notion

We are an equal-opportunity employer and believe in the strength of a diverse and inclusive team. We welcome applications from all suitably qualified individuals, irrespective of race, gender, disability, religion, belief, sexual orientation, or age. Please let us know if you require anything which would enable your success throughout our interview process.

Requirements

Skills and Experience

• Minimum of 3 years in SaaS product management
• Experience working closely with tech, design and marketing teams
• Experience conducting user research, user testing, and gathering user feedback
• Ability to understand technical concepts and work closely with our engineering team
• Excellent analytical skills, critical thinking, and the ability to approach product challenges logically and strategically
• Basic understanding of UI/UX principles, design skills a bonus
• Excellent interpersonal skills; capable of building meaningful relationships both internally and externally
• Strong written communication skills; essential for effectively conveying product visions and changes.
• Self-starter capable of thriving in a remote-based fast-paced startup environment
• We welcome you to apply, even if you don't feel you meet 100% of our criteria

Location

• UK or EU based, working remotely from home. You’ll be required to attend some meetings and events in London at least once a month. Your travel expenses will be covered by gocertify.
• Unfortunately, visa sponsorship is not possible for this role. If UK based, you must have the right to work in the UK without visa sponsorship.

Benefits

Salary & Benefits

• Salary: £60-70k
• Meaningful EMI share options
• 25 days annual leave + UK bank holidays
• Private health insurance with AVIVA (including optical and dental cashback and the option to self-fund partners/dependents)
• Enhanced sick pay
• Work-from-home budget
• Macbook or equivalent laptop
• Pension with NEST
• Flexible remote work in any country around our core hours (10am-4pm UK)
• Unlimited access to coworking spaces in 48+ countries through Hubble
• Access to incredible gocertify offers + Perks at Work account