Product Owner

🤩 Product Owner

Product and technical delivery, agile methodology, collaboration with software engineers

🤔 Who are we and why do we do what we do?

We are a data and payments company on a mission! We’re a group of developers, financial experts, and optimists who share a vision for improving the financial wellness of people, their businesses, and their communities.

We started this company with the aim of changing how the industry used and viewed data. As architects of Open Banking, Open Finance, and Open Data, we strive to be a force for good — changing the status quo of how businesses interact with people.We strive to serve the whole population through every change in their finances.

We do this by powering businesses through our APIs and solutions as well as our own personal financial management app for consumers.

We can only do that by being an inclusive and diverse organization. We invest in our people, and enjoy an environment focused on innovation, collaboration and openness.

💰 What do we offer?

We champion flexibility, and we trust and respect our employees to deliver results in a way that best suits them, working around their own lives and commitments.

We live and breathe a fantastic culture of remote working and you will perform your duties predominantly from your home. However, the heart of Moneyhub is in Bristol and from time to time you will be required to attend company meet ups

As well as a truly flexible approach, we also offer a fantastic range of benefits, including:

• Remote working - with quarterly away days, regular team meeting and face to face client meetings as required
• 10% contribution towards your Pension from your very first day with us;
• 25 days of holiday (plus bank hols), rising to 30 days after two years;
• Choose to take your entitlement to UK bank holidays at other times based on your own days of significance;
• Private medical insurance, including cover for pre-existing conditions, plus dental and optical benefit;
• Six week Moneyhubber Family Pay when you become a new parent;
• Permanent health insurance and life cover - much greater than the industry standard (death in service);
• Employee assistance programme;
• Professional development support, with dedicated allowance of time and money;
• Life event leave;
• Cycle to work scheme;
• EV Salary sacrifice scheme;
• £750 towards professional memberships
• Remote working benefits, including work from almost anywhere, access to co-working spaces and support for your home office set-up
• High spec laptop
• Holiday purchase and more

Requirements

👀 Sounds great right? What will you be doing?

We are looking for an experienced product owner to join us - you will work with a talented team of developers to ensure that we deliver world class solutions to our clients.

Moneyhub is a SaaS product, so often this role is mapping requirements coming in from clients to strategic objectives for the platform to ensure work is benefitting the whole ecosystem.

Responsibilities include:

• Work closely with the Product Director and Operational & Delivery teams to deliver the product roadmap
• Gather and prioritise requirements from all stakeholders (Client and internal teams including Product, Sales and Marketing and Operational and Technical Delivery)
• Become the designated day-to-day product “lead” for our pensions development programme work.
• Provide support either directly, or through knowledge transfer to our Product Consultants, to Sales Managers for the development of proposal and scoping.
• Determine and assess feasibility and risk of requirements to ensure that the release meets deadlines and requirements
• Translate requirements into appropriate documentation and communications that can be shared across the business and with the Client throughout the product lifecycle and maintain excellent communication between stakeholders in order to ensure the best possible outcomes are achieved
• Ensuring where possible that all development leads to platform wide advancement, rather than individual client led work
• Working closely with Propositional colleagues to ensure that product enhancements are documented for market facing teams
• Analyse and document system functional processes as part of any project or change requests
• Facilitate workshops, interviews and product walkthroughs with clients, prospects and stakeholders
• A primary “Voice of the Customer” on the product steering team you will influence broader product decisions to ensure a consistently high customer experience
• Increase the efficiency and configurability of our client proposition through improvements to our tooling, automation and processes
• Effective reporting of progress, issues and blockers internally and externally
• Work closely with the Customer Service Manager to prioritise and resolve client issues

Requirements

Experience that we are looking for

• Experience in a technology-focused product role within financial services/for financial services. Highly desirable product knowledge of pensions.
• Experience of Agile methodology and managing multiple stakeholder requirements
• Experience in creating apps and digital products and be able to set up the process and documentation needed to support agile teams
• A commercial approach to product thinking including costs, pricing, value and strategic opportunities.
• An appreciation of the importance of UX to the overall success of the business
• Experience working with complex data-based products
• Experience working closely with a team of developers
  
  
  Skills that we are looking for
  

As a member of the Moneyhub team, we will expect you to exhibit the Moneyhub values (with support from your Manager and the rest of your team). The skills that underpin our values are:

• Responsive, adaptive and flexible in the face of changing priorities and client needs
• Uses data to anticipate what those needs will be - test, refine and adapt
• Able to keep your head up and support others in your team to do the same
• Works openly and easily with the team, our clients and our users
• See our clients as our friends who help make the product better and make a difference to end users
• Communicate clearly
• Looks after and invest in the team, the product and our clients for the long term
• Creates an environment where everyone can thrive and grow
• Is always testing, maintaining and improving our products and services (internal and external)
• Creates long lasting relationships with clients and the team by going the extra mile