Senior Sales Development Representative

About EdgeTier:
At EdgeTier, we help customer care teams by seamlessly blending AI, automation and people. Our award-winning technology helps some of the most innovative companies in the world to deliver better quality customer service and to understand their customers better.
We have a huge opportunity to seize. We hope that you can help us get there.

Our customers love our technology and we are now seeking to accelerate the growth of our customer base further. This is a unique opportunity to be amongst the first dedicated sales and marketing hires and you will take a lead role in seeking and delivering new customers for EdgeTier.

We are looking for someone who can identify and prospect high-potential new customers, work directly with the senior management team of EdgeTier, and help shape our overall go-to-market strategy.

This role aims to identify and nurture qualified leads into the sales funnel and support them through the sales journey.

Note that this role is a hybrid position based in our Dublin office.

In this role, you will:

• Identify and prospect high-potential new customers and grow new revenue

• Email send-outs and task management via Hubspot

• Develop, launch and test new outbound campaigns

• Research prospects for personalisation

• Craft personalised messages and follow-ups (we love using video messages!)

• Utilise social networks and alternative tools to research and generate new leads

• Manage the sales funnel in our CRM

• Collaborate with and support Account Executives throughout the sales cycle

• Attend demos and sales calls with Account Executives

• Have a real impact on the future of EdgeTier

You would be a great fit for this role if you have:

• Have 2+ years experience as a Sales/Business Development Representative in the SaaS industry

• Strong experience in video prospecting (Loom or other platform)

• Excellent research capabilities with the drive to find quality information on leads

• A track record of top performance

• An ability to adapt quickly in a high-growth start-up environment

• A self-starter mentality and strong intrinsic motivation

• Resilience in a fast-paced environment

• Excellent verbal and written communication skills

• Great attitude and enjoy working with people!

We are an emerging company where everybody is crucial to us achieving our goals. We like to treat our team right. We offer:

• Competitive salary

• Strong commission structure

• Meaningful equity

• Pension plan

• 23 days annual leave + additional company holidays

• A fun, enjoyable and challenging work environment

• Lots of room for career growth

• Annual learning budget

EdgeTier provides a safe environment that encourages personal and professional growth, nurtures trust, facilitates the development of new values, and fosters long-lasting connections. We take great pride in being an Equal Employment Opportunity employer at EdgeTier. We are committed to a discrimination-free workplace and do not engage in employment discrimination based on race, religion, colour, national origin, ancestry, membership in the travelling community, physical disability, mental disability, medical condition, marital status, gender, gender identity, age, sexual orientation, or any other protected status. This policy encompasses all aspects of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Agencies: Please note that we have an internal sourcing model, and do not require agency assistance. Unsolicited CVs will not be accepted.