EdgeTierED

Mid-Level Python Developer

EdgeTier enables a new generation of customer engagement teams to do the impossible: radically improve efficiency, turning agents into superstars and making the unknown visible with near-magical ease.

EdgeTier

Employee count: 1-10

Spain only
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About EdgeTier:
At EdgeTier, we help customer care teams by seamlessly blending AI, automation and people. Our award-winning technology helps some of the most innovative companies in the world to deliver better quality customer service and to understand their customers better.
We have a huge opportunity to seize. We hope that you can help us get there.

At EdgeTier, we are first and foremost technology enthusiasts. We use the latest methodologies and tooling to build world-class software and place a strong emphasis on excellent user experience. While working at EdgeTier you will continuously be exposed to new technologies and will deploy them in real-world environments. As a member of the technical team, you will be consistently evaluating and recommending new technologies that will form part of our products.

Please note that we are currently only considering applicants based in the Dublin area.

You will be doing:

  • Working closely with onboarding clients and the sales team to facilitate a seamless integration experience.

  • Working on a wide range of features and functionality for EdgeTier’s core product offering.

  • Developing, designing, and maintaining functionality across EdgeTier’s backend systems including the APIs, core functionality and databases.

  • Providing input into product architecture and product functionality.

  • Reviewing pull requests.

  • Maintain systems, fixing bugs and developing new features.

  • Working with frontend developers in designing out APIs.

  • Working directly with the senior management team and supporting the development of EdgeTier’s technical strategy.

  • Bringing new technologies and ideas into the development team.

About you:

  • Enjoy working with customers to solve complex integration problems.

  • Like solving important problems in a crucial part of EdgeTier’s product.

  • Are adaptable to work on new problems using new technologies.

  • Have professional experience of:

    • Leading a team and instilling development principles.

    • 3+ years Python development

    • 3+ years SQL experience.

    • 3+ years working with Python web frameworks (ideally Flask)

    • 3+ years using ORMs and accessing databases from Python (ideally SQLAlchemy and Postgres)

    • Experience using PostgreSQL, AWS services such as RDS, Ec2, SQS, SNS, etc., SQLAlchemy.

  • Are proficient with Git.

  • Have experience writing unit tests using pytest, unittest etc.

  • Have experience in software architecture and design.

  • Are deeply curious and like solving problems.

  • Enjoy working in a collaborative and fast-paced environment.

We offer:

  • Competitive salary based on your experience.

  • Stock options: we offer stock to all staff. As a rapidly growing investor-backed startup, the value of your stock will rise significantly as the company grows.

  • Education budget: all staff have a budget available to spend as they please on educational content such as online courses or events.

  • Future security: we offer a company-matched pension plan to all of our Irish-based employees.

  • Opportunity to be part of something great! We are scaling up with a fantastic product, and want you to be part of our success, growing with us in your career.

EdgeTier provides a safe environment that encourages personal and professional growth, nurtures trust, facilitates the development of new values, and fosters long-lasting connections. We take great pride in being an Equal Employment Opportunity employer at EdgeTier. We are committed to a discrimination-free workplace and do not engage in employment discrimination based on race, religion, colour, national origin, ancestry, membership in the travelling community, physical disability, mental disability, medical condition, marital status, gender, gender identity, age, sexual orientation, or any other protected status. This policy encompasses all aspects of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Agencies: Please note that we have an internal sourcing model, and do not require agency assistance. Unsolicited CVs will not be accepted.

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About the job

Apply before

Jun 14, 2024

Posted on

Apr 15, 2024

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Spain +/- 0 hours

About EdgeTier

Learn more about EdgeTier and their company culture.

View company profile

EdgeTier enables a new generation of customer engagement teams to do the impossible: radically improve efficiency, turning agents into superstars and making the unknown visible with near-magical ease.

EdgeTier AI sees and understands every interaction, across every agent and in every language.

The EdgeTier team realised that the true power of AI / machine learning in customer care is not in pushing customers away, but in building software that works for customer care organisations, allowing them to deliver higher-quality and more personalised care that their customers will love, while having unprecedented accessibility to data for all of their decisions.
EdgeTier began as a boutique machine learning consultancy company wholly focussed on the customer care industry. We analysed tens of millions of real-life customer queries while working with customer care teams across a diverse range of industries such as travel, insurance, banking, utilities, financial services and energy.

Claim this profileEdgeTier logoED

EdgeTier

Company size

1-10

Founded in

2015

Chief executive officer

Shane Lynn

Employees live in

View company profileVisit edgetier.com

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