Account Specialist, Level 14, Client: Multiple

Account Specialist - Client Development

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity,equity,and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?

Our Home Durables team is seeking an Account Specialist of Client Development to work as a partner with premiere brands in the Home (appliances/housewares) space. This person will be responsible for building relationships, providing analysis and value-added insights, delighting clients, delivering flawlessly, and driving revenue through consultative selling.

Job Responsibilities

Account & Business Management

• The practice is seeking an experienced candidate with motivation and a willingness to learn.
• Drive integration of Circana data into client’s business process and deliver revenue through a solutions mindset.
• Build relationships with client contacts (all levels) and become an expert in client business initiatives and strategies.
• Own the development of account plans for strategic clients and provide the leadership to meet the objectives of those plans.
• Navigate the Circana organization by collaborating with cross-functional colleagues to leverage their expertise while providing the customer perspective.
• Manage the contract negotiation process with clients and deliver budgeted revenue growth for assigned clients.

Industry Expertise & Insights

• Develop home business industry expertise by leveraging proprietary data in Circana data software and information sources to develop analysis which help our clients grow their business.
• Ability to identify, create and present a clear story with data that is relevant and insightful to each clients’ business.

• Understand retail trends, as it relates to merchandising, promotional activities, and category/brand placement. Work with Industry Advisor to recognize important trends that will affect clients. Communicate those trends so clients can better prepare to meet new challenges.

Client Development

• Manage day-to-day activities to enhance client relationships, including but not limited to, sharing analyses on specific topics, answering relevant client questions, training/educating clients to drive adoption and usage of Circana’s strategic data sets, etc.
• Partner with team leadership and cross-functional departments to drive initiatives which support the sale and delivery of Circana’s solutions.
• Problem-solve and maintain client relationship with adaptability, urgency, and positivity.
• Understand our clients’ organizations and their business strategies, objectives, and challenges.
• Attend/present insights at client meetings.

Requirements

• Bachelor’s degree plus 1-3 years of prior experience in a role which utilizes data and analysis to add value with clients. Interest in market research, consumer insights, account management, or category management preferred.
• Advanced interpersonal skills and strong orientation towards building client relationships.
• Very strong oral and written communication skills; confident when presenting to groups.
• Ability to manage a client portfolio, budget and growth goals.
• Excellent time management and organizational skills.

• Strong expertise in all MS Office products, Excel, PowerPoint, & Word
• Experience in sales, marketing, brand or product management in the appliance/housewares business is a plus but not a requirement.

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location: This position can be located in the following area(s): Remote (U.S. or Canada), although Chicago or New York is preferred.