CaptivateIQCA

SaaS Implementation Project Manager

Getting sales commissions right is mission critical. Transform your largest sales expense into a business driver with agile commission software.

CaptivateIQ

Employee count: 201-500

Salary: 84k-108k USD

AI, AG + 39 more
CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. With solutions for Sales Planning and Incentives, we help revenue teams automate processes, hit revenue targets, and adapt with business change, ultimately driving efficient growth. It's time to rethink ROI - your return on incentives - with CaptivateIQ.
With backing from Sequoia, Accel, ICONIQ, Sapphire Ventures, and other leading investors, CaptivateIQ is on a mission to enable every company to improve their return on incentives and sales planning.
Come and see why Glassdoor and Comparably have recognized CaptivateIQ as a best place to work!

About the Role:

We’re looking for a customer-focused and results-oriented Project Manager to join our Professional Services team. In this external-facing role, you will lead complex SaaS implementations for enterprise clients, acting as the primary point of contact throughout the project lifecycle. You’ll drive seamless customer onboarding by partnering closely with client stakeholders and cross-functional internal teams to deliver timely, high-impact outcomes.

Responsibilities:

  • Lead the end-to-end lifecycle of multiple customer implementation projects.
  • Create and manage detailed project plans covering scope, timelines, resource assignments, and budgets.
  • Establish trusted relationships with customer stakeholders to align on goals and expectations.
  • Manage ongoing communications and status reporting, ensuring transparency.
  • Identify and mitigate project risks using structured approaches.
  • Maintain documentation such as risk logs, change control records, and lessons learned.

Requirements:

  • 3-4 years of project management experience in SaaS implementations, professional services, or enterprise software deployments.
  • Bachelor's degree in Business, Information Technology, Engineering, related field, or equivalent practical experience
  • Ability to understand SaaS solutions, data integration concepts, and enterprise IT environments.
  • Excellent communication, stakeholder management, and leadership skills with a strong ability to influence and drive collaboration.
  • Strong analytical and decision-making abilities with a proactive approach to identifying and mitigating project risks.

Nice to Have:

  • Experience with incentive compensation management (ICM), sales performance management (SPM), payroll systems, or related financial software.
  • PMP Certification or CAPM certification

Benefits

  • (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
  • Flexible vacation days and quarterly mental health days so you can recharge
  • Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
  • Annual stipends for professional development and caretaking
  • (US-ONLY) 401k plan to participate in and save towards the future
  • Newest Apple products to help you do your best work
  • Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent

Notice for Prospective Candidates

  • Only emails from @captivateiq.com should be trusted.
  • We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:
  • Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
  • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
  • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
  • Ask candidates to make a payment in order to be considered for a position.
  • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
  • Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Manager

Salary

Salary: 84k-108k USD

About CaptivateIQ

Learn more about CaptivateIQ and their company culture.

View company profile

Empowering revenue teams to get incentives right. With CaptivateIQ, organizations can build the right commission plans for their business, and better adapt to changing environments and evolving business needs.

Our mission

At CaptivateIQ, we believe in the power of incentives. When organizations get incentive compensation right, it supercharges their business — aligning revenue teams with company goals, and motivating outperformance.

Our mission is to enable every company to take control of this strategic lever. We built an agile commission platform that makes it easy for sales, finance, and operations teams to design the best commission plans for their organizations, and iterate with confidence to achieve revenue goals.

Our story

Calculating commissions is mission-critical. And it’s really, really hard. Each company has a unique commission structure that involves far more calculations and data than a typical salary payroll — and for many, commission is one of the largest expenses on the P&L statement.‍

When CaptivateIQ was founded in 2017, compensation leaders were tracking and managing sales data using costly legacy software or, in the worst cases, a single spreadsheet. There were no other options but to use opaque, error-prone processes to manage commissions. Our founders knew this could be better.

So they created the solution that they’d want to use: CaptivateIQ.

Our hope is to empower everyone involved in the commission process. Our goal is to have all commissions live in CaptivateIQ — thereby providing revenue-focused teams with the data and insights they need to make informed decisions and develop winning strategies.

We’ve come a long way since our early days, but we’re focused on many more fulfilling years to come.

What we value

  • Bias Towards Action: We take the initiative and are proactive in making decisions. We prioritize action over indecision. We experiment, test, and learn by taking small steps and iterating rapidly.

  • Operate with Clarity: We understand our goals, objectives, and expectations. We communicate effectively and transparently. We establish clear roles and responsibilities.

  • Be an Owner: We act with a sense of ownership, taking responsibility for our actions and decisions in the best interest of the company and our customers.

  • Deliver Impact: We achieve tangible outcomes. We stay focused on what is important. We measure our progress and identify areas where we need to improve.

  • Lead with Empathy: We understand and respond to the needs and concerns of our team and our customers. We build trust and strong relationships.

CaptivateIQ belonging

At CaptivateIQ, we value diversity, equity, inclusion, and belonging because we believe that different perspectives and cultures help us succeed as a company. Since we work in a remote-first culture, it's essential that we have a strong sense of community.‍

CaptivateIQ's Employee Resource Groups are voluntary, employee-led groups designed to support the shared identities and experiences of our diverse community.

We are continually striving to build a workplace that promotes the well-being of our employees and empowers them to make decisions that will help businesses thrive in an ever-changing world.

Employee benefits

Learn about the employee benefits and perks provided at CaptivateIQ.

View benefits

Anniversary bonus

$500 to celebrate your 1-year anniversary.

Swag

Captivating swag to level up your wardrobe.

Home office budget

$500 home office stipend to equip your home office.

401K plan

401k plan to participate in and save towards the future.

View CaptivateIQ's employee benefits
Claim this profileCaptivateIQ logoCA

CaptivateIQ

Company size

201-500 employees

Founded in

2017

Chief executive officer

Mark Schopmeyer and Conway Teng

View company profile

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CaptivateIQ hiring SaaS Implementation Project Manager • Remote (Work from Home) | Himalayas