United States onlyThe Data Migration Specialist plays a critical role in onboarding new PatientNow clients by managing the accurate and timely migration of customer data into the platform.
Requirements
- Clean, normalize, and map incoming client data to ensure consistency and usability within the PatientNow platform
- Execute data imports using internal tools and pre-built templates while ensuring data integrity and completeness
- Identify, troubleshoot, and resolve data-related issues throughout the implementation lifecycle
- Communicate directly with clients to collect data files, clarify requirements, and guide them through migration best practices
- Perform detailed quality assurance to validate imported data, ensuring accuracy and alignment with defined project scope
- Maintain thorough documentation of data mappings, import history, validation results, and issue resolution for audit and support purposes
- Work closely with Development Operations to monitor, prioritize, and complete data import tasks within defined SLA expectations
- Contribute to the continuous improvement of migration processes, templates, internal tools, and documentation
- Partner with Product and Engineering teams to escalate data structure limitations, identify integration needs, and provide feedback on customer pain points
- Configure and maintain automated lead intake solutions that connect client websites with the PatientNow EMR system, ensuring accurate and timely creation of prospective patient records
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
