Zuzanna Dolinski

Connected start-ups and mid-sized companies with investors and maintained relationships with founders and business stakeholders. Delivered 250+ hours of individual coaching on goals, priorities and practical development plans.

Coordinated campaigns reaching 2.5M retail clients and 95,000 Remote Sales & Advice customers across Switzerland. Turned business requirements and customer insights into targeted campaigns with Marketing and Product teams, and delivered training on CRM and mortgage-related tools.

Coordinated cross-functional initiatives and international stakeholders across seven countries for mortgage products. Supported programme planning, budget reporting and management oversight in a complex banking environment, and facilitated collaboration across business, product and project teams.

Prepared strategic analyses and executive materials for the Board, CEO and senior management to support business decision-making. Supported business planning, budgeting and performance monitoring, and prepared Board and committee presentations on risk, governance and business performance.

Translated strategic objectives into a marketing plan and coordinated its implementation. Managed website redesign and digital campaigns, including Google Ads and performance analysis in Google Analytics.

Delivered marketing, brand and PR campaigns reaching 1M+ customers. Managed digital channels, marketing budgets, campaign performance and external agency relationships, and built and managed a 6-person team.

Collaborated with Santander Bank to deliver 50 training sessions for groups of 2-85 participants. Coached clients on financial goals, priorities and practical development plans.

Completed Senior Professional Coach certification in 2024.

Pursued postgraduate studies in taxation from 2011 to 2012.

Earned a Master's in Finance and Banking from 2003 to 2008.