Charles Burns

At UBS, I lead cross-divisional strategic initiatives spanning post-merger integration, digital product development, and regulatory compliance. I integrated Credit Suisse anti-fraud operations across two divisions, four systems, and 15 processes, reducing operating procedures from 80 to 25 with zero external-audit findings.

I've led cross-border operational consolidation across four booking centres and launched Circle One, a CEO-sponsored digital platform for UHNW clients in Hong Kong and Singapore. The platform achieved positive early adoption and deal-flow KPIs and was cited by the Group CEO at the World Economic Forum Annual Meeting.

Earlier at UBS, I delivered a two-year Italy platform migration involving approximately 300,000 client accounts and led requirements and user testing for UK e-banking improvements. Before UBS, I built AlmavivA's digital service line from scratch, creating seven strategic partnerships and pitching digital and compliance solutions to around 15 financial institutions.

My background also includes strategy consulting for Mastercard, American Express, RBS, and Nokia, as well as advising early-stage fintech and blockchain ventures. I bring an MBA in Entrepreneurship and Sustainability, native English, Italian, and Spanish, and advanced French to complex, multi-geography delivery.