Open to opportunities

Zoe Ho

@zoeho

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MBA candidate, Key Account Manager, Business Development Manager, Mandarin and English speaker

United Kingdom

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What I'm looking for

Seeking a challenging role that leverages my expertise in sales pipeline management, market analysis, and customer relationship-building to drive revenue growth and exceed targets.

As a seasoned Key Account Manager, I leverage my expertise in end-to-end sales pipeline management, executive-level negotiations, and Asian market understanding to drive revenue growth. With fluency in Mandarin and a talent for building strong customer relationships, I excel at developing data-driven strategies that exceed revenue goals.

Throughout my career, I have demonstrated a proven track record of success, from streamlining supply chain processes to developing go-to-market strategies that enhance brand positioning and visibility. My ability to conduct comprehensive market analysis and research informs product development and roadmap strategies, resulting in significant cost savings and revenue increases.

With a strong background in operations, logistics, and marketing, I am well-equipped to manage key accounts, develop targeted marketing campaigns, and engage with suppliers and partners to align product distribution with brand standards and market positioning.

Experience

Work history, roles, and key accomplishments

MBA Consultant

Itsu Grocery

Jun 2022 - Sep 2022 (3 months)

Collaborated with 3PL logistics providers to streamline supply chain processes, providing strategic recommendations on warehouse and logistics planning that resulted in significant cost savings for the company.

Supply Chain Management Supply Chain Logistics Strategic Planning

Key Account Manager

DeltaCrestCompanyLimited

May 2020 - Jun 2022 (2 years 1 month)

Led brand strategy development and managed key accounts, resulting in a 60% revenue increase, collaborated with operations, logistics, and marketing teams to ensure product alignment with brand identity and market demands.

Brand Strategy Key Account Management Revenue Operations Management

Founder

JO Store

Jan 2020 - Jan 2022 (2 years)

Managed operations and production processes, including inventory, supplier coordination, scheduling, and quality control; resolved production issues promptly to ensure consistent product quality.

Operations Management Production Inventory Management Quality Control

Relationship Manager

Taipei Fubon Commercial Bank Co., Ltd.

Jan 2019 - Mar 2020 (1 year 2 months)

Strategically recommended diverse financial products to stakeholders, conducting thorough competitor analysis to curate optimal portfolios, culminating in exceptional sales achievements of £200,000 within a month.

Financial Products Competitor Analysis Sales Portfolio Management

Relationship Manager

Howard Plaza Hotel Taipei

Mar 2015 - Jan 2018 (2 years 10 months)

Engaged stakeholders by analysing customer profile data and preferences, enhancing stakeholder satisfaction and relationships, while developing targeted influencer marketing projects that increased hotel visibility and resulted in a 3% increase in company income.

Customer Profiling Customer Satisfaction Influencer Marketing