Zipporah kamau
@zipporahkamau
Customer-focused sales and service professional with SEO experience and strong interpersonal skills.
KenyaWhat I'm looking for
I am a self-motivated, hardworking customer service and sales professional with hands-on experience in retail sales, client support, and search engine optimization. I have a Diploma in Business Information Technology and a proven record of helping customers, managing merchandising, and executing SEO and PPC tasks to improve online performance.
I bring strong communication, time-management and problem-solving skills, plus experience coordinating with cross-functional teams to implement SEO best practices, optimize campaigns, and deliver excellent in-person and phone-based customer service. I seek to contribute these strengths to a team-focused company where I can continue to grow and add measurable value.
Experience
Work history, roles, and key accomplishments
Sales Person / Customer Service
Rehoboth Wholesalers
Aug 2023 - Apr 2025 (1 year 8 months)
Provided product information, managed stocking and returns, cross-sold products, and coordinated with retail sales team to maintain service levels during peak periods.
SEO Expert
Awasome Technologies
Jan 2021 - May 2021 (4 months)
Executed SEO and paid-search tests, optimized landing pages and keywords, analyzed campaign performance, and implemented link-building and on-page recommendations to improve ROI and rankings.
Customer Service Representative
Get Boda Company
Jan 2020 - May 2020 (4 months)
Handled high volumes of inbound calls, generated sales leads, resolved customer complaints, and maintained accurate records to meet individual and team service targets.
Education
Degrees, certifications, and relevant coursework
Kiriri University
Diploma, Business Information Technology
2019 - 2020
Completed a Diploma in Business Information Technology focusing on foundational IT and business systems.
Shamata Girl Secondary
Kenya Certificate of Secondary Education, General Secondary Education
2015 - 2018
Completed secondary education and obtained the Kenya Certificate of Secondary Education.
Ngarenaro Primary School
Kenya Certificate of Primary Education, Primary Education
2007 - 2014
Completed primary education and obtained the Kenya Certificate of Primary Education.
Availability
Location
KenyaAuthorized to work in
Job categories
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