Zen Van Loan

Designed and delivered undergraduate courses on workforce management, leadership, and AI using Canvas LMS and blended learning models. Led course innovation efforts, integrating generative AI tools (e.g., ChatGPT, Gemini) into assignments to build real-world digital fluency.

Designed and delivered public-facing training for nonprofits, small business leaders, and emerging adult professionals, promoting AI literacy and inclusive workforce advancement. Spearheaded scalable training and workforce initiatives for leaders, educators, and public sector professionals across Austin and surrounding counties.

Developed and disseminated AI training materials for executive-level early adopters, emphasizing ethical, discreet, and efficient technology use. Spearheaded the AI-driven redesign of the TWC website, enhancing accessibility, user engagement, and consistency across all division and department interfaces.

Led high-impact grant development, writing, and evaluation efforts to secure funding for innovative workforce initiatives statewide. Managed multi-million-dollar grant portfolios, ensuring compliance with federal and state regulations, and provided detailed analysis to executive leadership.

Launched and managed workforce programs across seven Texas locations, leading strategic expansion and operational delivery. Trained and coached over 10,000 service members and spouses in employment transitions, resulting in significant taxpayer savings.

Recruited highly educated doctors and medical professionals for positions at hospitals and government led medical organizations. Managed the full recruitment lifecycle from sourcing to placement.

Designed and delivered compliance-focused training across departments, including HR, HIPAA, and legal requirements. Collaborated with executive leadership to assess needs and implement certification programs that supported regulatory standards and operational goals.

Orchestrated strategic training programs nationwide, aligning key personnel across Texas and the US with current policies, reinforcing organizational compliance and operational excellence. Directed comprehensive data analysis and optimization, alongside HR and administrative policies across the US, significantly enhancing corporate efficiency and productivity.

Launched a cross-department “train-to-transfer” program to expand the internal talent pool and improve organizational flexibility. Designed month-long blended learning courses with performance-based metrics to drive productivity and skill growth.

Led a nationally recognized training team, awarded one of Training Magazine’s Top 100 U.S. teams for excellence in learning design and delivery. Developed and implemented full-cycle performance management and succession planning programs, improving retention by 60% and reducing attrition by 37%.

Completed a Master of Science in Human Resource Management, focusing on advanced HR strategies and organizational development. Also obtained a Master of Science in Public Administration, gaining expertise in public sector management and policy.

Obtained certification in Data Literacy & Evidence Building from the Social Data Science Center, a joint program by the University of Maryland and NYU. This certification focused on understanding and utilizing data for informed decision-making.

Achieved certification as a Texas Contract Developer (CTCD) and Certified Texas Contract Manager (CTCM). These certifications provided specialized knowledge in state contract development and management.

Completed certification in Applied Data Analytics (ADA) through the Coleridge Initiative. Also received training in Generative AI in the Public Sector, enhancing skills in advanced data analysis and AI applications.