Open to opportunities

Cam Redd

@camredd

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Learning & development leader driving scalable workforce programs and measurable outcomes.

United States

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What I'm looking for

I seek roles where I can design scalable, equitable learning programs, drive measurable outcomes, mentor teams, and align development initiatives with strategic goals.

I am a visionary learning and development leader with over nine years of experience designing scalable workforce development programs across government, nonprofit, and private sectors. I build curriculum strategy, manage QA processes, and deliver technical assistance that improves performance and equity.

At Prince George’s County, I launched CORE University for 300+ employees, created a peer mentorship program, and revamped onboarding — delivering measurable improvements in engagement, retention, and compliance. I also oversaw multimillion-dollar, grant-funded workforce projects focused on vocational training and literacy.

My prior roles include directing training operations in the U.S. Air Force, launching Monex USA’s first training program, and leading teams at ID.ME and George Mason University, where I drove efficiency, reduced errors, and strengthened service quality. I bring a data-informed approach to program evaluation and process improvement.

I am equity-driven, outcomes-focused, and experienced in vendor management, asynchronous learning environments, and inclusive program design. I prioritize pragmatic solutions that increase employee engagement, career progression, and organizational capability.

Experience

Work history, roles, and key accomplishments

Current

Workforce Development Coordinator

Current

Prince George’s County Government

Oct 2023 - Present (1 year 11 months)

Launched CORE University serving 300+ employees and increased training engagement 40%; redesigned onboarding to reduce time by 30% and improve new-hire retention 25%, and achieved 95% mandatory training compliance via NeoGov tracking.

NEOGOV Curriculum Design Program Management Mentorship Programs NeoGov Training Evaluation Vendor Management

Director of Training and Development

Monex USA

Dec 2022 - Sep 2023 (9 months)

Developed and launched Monex's first company training program, improving employee engagement 25%, increasing performance 15%, and reducing operational inefficiencies 10% while cutting training costs 10%.

Training Development Instructional Design Budget Management Performance Improvement Learning Strategy

Training Program Manager

United States Air Force

Apr 2022 - Dec 2022 (8 months)

Led a 13-person team to oversee training operations and compliance, streamlined emergency preparedness workflows to boost efficiency 30%, and delivered data-driven improvements that raised performance outcomes 20%.

Compliance Emergency Preparedness Team Leadership Data Analysis Process Improvement

Senior Trusted Referee

ID.me

Jan 2021 - Apr 2022 (1 year 3 months)

Led Trusted Referees team to improve efficiency and reduce errors 20%, trained new hires to standardize processes, and handled escalations that increased partner satisfaction 15%.

Team Leadership Quality Assurance Training Process Improvement Identity Verification Analytics

Client and Operation Services Manager

George Mason University

Aug 2018 - Jul 2020 (1 year 11 months)

Supervised customer service team to improve retention 20% and reduced wait times 15% by enhancing response processes and staff training to raise service quality.

Customer service management Staff Training Process Improvement Retention Operations Management Performance Metrics