JBjoshua balatbat
@joshuabalatbat
Dedicated hospitality professional with strong interpersonal skills.
PhilippinesWhat I'm looking for
I am a recent graduate with a Bachelor of Science in Hotel and Restaurant Management from Holy Angel University. My education has equipped me with the necessary skills to excel in the hospitality industry, particularly in customer service and interpersonal communication. I am eager to apply my knowledge and dedication to contribute positively to a growing organization.
Throughout my academic journey, I have participated in various seminars and workshops, including a career orientation at F1 Hotel Manila and a personality development seminar at my university. These experiences have honed my ability to manage multitasking and work effectively under pressure, ensuring that I can deliver exceptional service in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Majorel/Teleperformance
Dec 2021 - May 2024 (2 years 5 months)
Worked as a Customer Service Representative, providing exceptional service and support to clients. Developed strong interpersonal skills and the ability to manage multiple tasks under pressure while ensuring customer satisfaction.
Personality Development Trainer
Holy Angel University
Sep 2016 - Oct 2016 (1 month)
Conducted personality development and public relations seminars for students, enhancing their communication and interpersonal skills. Focused on fostering a positive learning environment.
Career Orientation Facilitator
F1 Hotel Manila
Sep 2016 - Oct 2016 (1 month)
Facilitated career orientation sessions for students, providing insights into the hospitality industry and enhancing their career readiness. Developed skills in public speaking and engagement.
Education
Degrees, certifications, and relevant coursework
HUHoly Angel University
Bachelor of Science, Hotel and Restaurant Management
2017 - 2021
Studied the principles of hotel and restaurant management, focusing on customer service, hospitality, and operational management.
Advance Technology Educational Computer Training Center
Certification, Computer Training
2015 - 2015
Completed a computer training program, gaining proficiency in various Microsoft Office applications and internet navigation.
Proverbsville School Inc.
High School Diploma, General Education
2011 - 2015
Completed secondary education with a focus on foundational skills necessary for further education and career development.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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