Open to opportunities

Vanessa Liong

@vanessaliong

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Hospitality professional with strong customer service and leadership skills.

Philippines

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What I'm looking for

I am seeking a role in a dynamic hospitality environment that values growth and teamwork.

I am a dedicated hospitality professional with a Bachelor of Science in Hospitality Management from Columban College Inc. My career began as a cashier and quickly evolved into various roles within the food service industry, where I honed my skills in customer service, teamwork, and leadership.

Throughout my experience at El Paso Cafe, I developed strong communication skills and the ability to multitask effectively in fast-paced environments. I have successfully managed teams and ensured high standards of service, contributing to a positive dining experience for guests. My commitment to excellence is reflected in my achievements in food safety and sanitation, which I prioritize in every role.

Experience

Work history, roles, and key accomplishments

Receptionist

Kamana Resort and Spa

Mar 2025 - Present (3 months)

Managed front desk operations, greeted guests, and handled reservations and inquiries. Maintained an organized reception area and provided administrative support.

Administrative Support Communication Microsoft Office

Restaurant Supervisor

El Paso Cafe

May 2023 - Present (2 years 1 month)

Oversaw daily restaurant operations, including staff supervision and customer service. Ensured adherence to quality standards and resolved customer issues promptly.

Operations Customer Service Quality

Cashier / Bartender / Food Attendant

El Paso Cafe

Jul 2021 - Present (3 years 11 months)

Managed point-of-sale operations, prepared drinks, and assisted customers with food orders. Ensured efficient service delivery and customer satisfaction.

Point of Sale Customer Service

Food Server / Cashier / Bartender

Kitchen Tomato

Nov 2019 - Present (5 years 7 months)

Served food and beverages to customers, ensuring a positive dining experience. Handled cash and card transactions, and prepared various drinks as a bartender.

Bartending Cashiering Order Taking

Cashier

Meredien Business Leader Inc.

Jun 2019 - Present (6 years)

Managed cash transactions and processed payments accurately. Provided excellent customer service and maintained a clean checkout area.

Customer Service

Education

Degrees, certifications, and relevant coursework

Columban College Inc.

Bachelor of Science, Hospitality Restaurant and Management

Completed a comprehensive curriculum focused on hospitality, restaurant, and management principles. Gained expertise in various aspects of the industry, preparing for leadership roles.