Open to opportunities

Zain Zaidi

@zainzaidi

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Dynamic business development manager with 14 years of IT and sales experience.

Pakistan

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What I'm looking for

I am seeking a role that fosters growth, encourages innovation, and values collaboration.

I am a results-driven professional with over 14 years of experience in business development, sales leadership, and IT support. My career has been marked by a proven ability to drive revenue growth and develop strategic partnerships while leading cross-functional teams. I excel in market analysis, client relationship management, and sales forecasting, leveraging a strong foundation in IT systems and network administration.

Throughout my career, I have demonstrated success in identifying growth opportunities and optimizing team performance. My role as a Business Development Manager at Omega Technologies involved implementing strategies that maximized revenue streams and enhanced client satisfaction. I take pride in my ability to build and nurture relationships with key stakeholders, ensuring that tailored solutions meet their specific needs.

As an IT Officer at Credo College, I managed the college's network infrastructure and provided technical support, ensuring seamless connectivity for students and faculty. My adaptability and motivation allow me to align technology with business strategies effectively, driving organizational goals forward.

Experience

Work history, roles, and key accomplishments

IT Officer

Credo College

Dec 2024 - Present (8 months)

Administered and maintained the college’s network infrastructure, including LAN, Wi-Fi, and other communication systems. Provided technical support to faculty, staff, and students for troubleshooting IT-related issues, including hardware, software, and network problems.

Network Administration IT Support Technical Troubleshooting System Monitoring

Business Development Manager

Omega Technologies

Mar 2020 - Present (5 years 5 months)

Identified and utilized new market opportunities to boost business growth and increase market share through efficient strategies. Built and nurtured strategic partnerships with key stakeholders and partners to enhance product offerings, expand reach, and propel business.

Business Development Strategic Partnerships Client Relationship Management Sales Team Leadership Market Analysis Competitive Analysis

Sales Manager

Omega Technologies

Jan 2015 - Present (10 years 7 months)

Led and inspired a sales team to meet and surpass goals, cultivating and sustaining customer connections to boost sales and loyalty. Created and executed plans to achieve business goals and enhance revenue growth.

Sales Leadership Customer Relationship Management Sales Strategy Communication Skills Problem Solving Sales Data Analysis

Desktop Support Technician

Omega Technologies

Jan 2010 - Present (15 years 7 months)

Provided Level 2 technical assistance and support, resolving problems related to computer hardware and software for end users. Installed desktop/laptop software using approved tools and troubleshooted operating systems and basic LAN connection issues.

Desktop Support Technical assistance Hardware Software Installation And Troubleshooting Installation LAN Troubleshooting Problem Management

Education

Degrees, certifications, and relevant coursework

Ibex

Certification, Training

2025 - 2025

Completed the Ibex ILA Training Certification, enhancing my skills in specific areas relevant to the training program. This certification signifies specialized knowledge and practical abilities.

Unknown

Diploma, Information Technology

2025 - 2025

Pursued a Diploma in Information Technology, gaining foundational knowledge in IT principles and applications. This program provided a comprehensive understanding of various IT concepts and practices.

Unknown

IELTS English Language Exam - General, English Language

2021 - 2023

Achieved a total band score of 5.5 in the IELTS English Language Exam (General Training). This demonstrates my proficiency in English for general communication purposes.

ITech Pro

CompTIA A+, Information Technology

2016 - 2016

Completed the CompTIA A+ certification at ITech Pro, focusing on essential IT skills and hardware/software troubleshooting. This program enhanced my technical proficiency in computer systems and support.

Microsoft

Microsoft Certification, Information Technology

2012 - 2012

Obtained a Microsoft Certification, demonstrating proficiency in Microsoft technologies. This certification validates my skills in specific Microsoft products and solutions.