Muhammad Faisal

Operated and monitored all surveillance security systems and cameras within the Control Centre, ensuring compliance with operating procedures. Recorded all events, incidents, and actions taken in a clear, legible, and accurate format. Maintained a secure system for data provision and ensured control room security.

Supervised a team of security personnel, utilizing IT systems for access control, site patrolling, and incident investigation. Organized workflow, monitored employee productivity, and provided constructive feedback and coaching. Operated and maintained surveillance equipment, reporting suspicious behavior and installing CCTV systems.

Managed agendas, travel arrangements, and appointments for upper management. Performed various administrative duties including filing, typing, copying, binding, and scanning. Wrote letters and emails on behalf of other office staff.

Installed and configured computer hardware, software, systems, networks, printers, and scanners. Monitored and maintained computer systems and networks, responding to service issues and requests. Provided technical support across the company, performing initial diagnoses and executing strategies to fix issues.

Managed network and hardware troubleshooting, ensuring smooth operation of IT infrastructure. Configured Outlook and installed various Windows and other software applications. Oversaw attendance system management and supported project and other teaching tools.

Entered commands using computer terminals and activated controls on computer and peripheral equipment to integrate and operate systems. Monitored the system for equipment failure or errors in performance. Operated spreadsheet programs and other software to load, manipulate data, and produce reports.

Installed and configured computer hardware, software, systems, networks, printers, and scanners. Monitored and maintained computer systems, responding to service issues and requests in a timely manner. Provided network support, managed C-Panel, and oversaw attendance and admission portal systems.

Completed a Bachelor of Science degree. Currently awaiting final results.

Grade: Grade B (695/850)

Completed Pre-Engineering studies with a Grade B. Achieved 695 out of 850 marks.

Grade: Grade A+1 (695/850)

Completed Matriculation with a Grade A+1. Achieved 695 out of 850 marks.

Obtained a Certificate in Information Technology. This program focused on foundational IT concepts.

Completed a Certificate in Network Support Technician & Trouble Shooting. The program was registered with SBTEITTB.

Earned a Certificate in Microsoft Office Advance. This certification enhanced proficiency in various Microsoft Office applications.