Yuneeb Nishat
@yuneebnishat
IT support specialist with 7+ years delivering systems, security, and infrastructure reliability.
PakistanWhat I'm looking for
I am a results-driven IT professional with over seven years of experience in IT system support, administration, security patching, database and inventory management, and virtualization. I have led and completed multiple live migrations and infrastructure projects, managed 24/7 service desk operations, and guided junior staff while ensuring SLAs and high customer service standards.
I excel at troubleshooting, Active Directory and Exchange administration, Office 365, SCCM, VMware/Hyper-V, endpoint protection, and asset management using Lansweeper. I continually pursue certifications and training, and I bring strong communication, teamwork, and leadership skills to deliver high-quality solutions that meet business objectives.
Experience
Work history, roles, and key accomplishments
NPIT Support Services Specialist
National Bank of Pakistan
Sep 2024 - Present (1 year 1 month)
Manage 24/7 IT service desk, SCCM, Active Directory, Exchange/Office 365 administration and virtualization to ensure SLA-driven incident restoration and service request fulfillment; led multiple IT projects and mentored junior staff.
Regional Coordinator IT
First Women Bank Limited
Mar 2022 - Sep 2024 (2 years 6 months)
Oversaw IT support and network operations for North Region (15 branches), managed user access, hardware/software procurement, event AV setups, and coordinated vendor/warranty support to maintain regional IT availability.
System Support Engineer
First Women Bank Limited
Jan 2020 - Mar 2022 (2 years 2 months)
Provided end-user support, configured hardware/software in a domain environment, performed scheduled maintenance and patching, and supported conferencing and specialized IT equipment across branches.
IT Operations Executive
GM Services Pvt Limited
Jan 2018 - Jan 2020 (2 years)
Monitored and maintained applications, systems and networks, troubleshot hardware/software faults, supported projects and performed testing and replacement of components to ensure operational continuity.
Network Operation Coordinator
ZIMS Pvt Limited
Jan 2016 - Jan 2017 (1 year)
Coordinated network operations for the Ufone South project, ensuring network availability and incident resolution within project requirements.
Computer Operator
Kamal Institute of Information Technology
Jan 2013 - Jan 2015 (2 years)
Performed basic computer operations, hardware/software administration and provided end-user support within the institute.
Education
Degrees, certifications, and relevant coursework
VPVirtual University of Pakistan
Bachelor of Science, Computer Science
Grade: 3.3 CGPA
Activities and societies: Final year project: Management System (ASP.NET, .NET Framework) Oct 2017–Oct 2018.
Completed Bachelor of Science (Computer Science) with a final year project on a .NET Management System; graduated in 2018 with a 3.3 CGPA.
Federal Board Islamabad
Higher Secondary School Certificate, Computer Science
Completed Higher Secondary School Certificate (HSSC) in Computer Science under the Federal Board, passed in 2012.
Federal Board Islamabad
Secondary School Certificate, General Science
Completed Secondary School Certificate (SSC) in General Science under the Federal Board, passed in 2010.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
Skills
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