haider ali

I am an enthusiastic and high-achieving IT professional with a Bachelor's degree and over 20 years of experience in IT support. My exceptional technical and analytical skills have allowed me to excel in system installation, software management, and network sharing. I have a proven track record of helping clients both on-site and remotely, demonstrating a keen ability to problem-solve and troubleshoot effectively.

Throughout my career, I have worked with various firms, including Faisal Industries, where I maintained hardware performance and network connectivity for a factory of over 100 workers. I have extensive knowledge of both Windows and Macintosh operating systems, mobile computing, and customer care support. My critical thinking skills enable me to address customer support issues quickly and efficiently, ensuring high levels of satisfaction.

In addition to my technical expertise, I have experience in managing IT operations for different proprietorships on a monthly retainership and on-call basis. I am committed to providing excellent customer service and support, and I am always eager to learn and adapt to new technologies and challenges.